DHL Parcel Netherlands offers Track & Trace for domestic and cross-border parcels, so you can see scans from pickup to delivery. This page explains how to look up events, what Dutch statuses mean, delivery days in the Netherlands, how handovers work from nearby countries (for example, Germany), and quick fixes if updates pause.
How to track a DHL Parcel Netherlands shipment
On DHL’s NL Track & Trace
- Open the official DHL eCommerce NL Track & Trace page.
- Paste your shipment number (remove spaces/dashes).
- Optionally add the recipient postcode to see sender/recipient fields and extra delivery details.
New events may take a short time to appear, especially before the first physical scan. If the label was just created, check again after the parcel reaches a DHL facility.
On Ship24 (multi-carrier view)
- Go to the Ship24 tracking bar.
- Enter your DHL NL tracking number.
- See updates in one place, including partner or postal handoffs if your parcel crosses borders.
Tracking numbers used by DHL Parcel Netherlands
DHL Parcel numbers often begin with prefixes like 3S, JJD, or JVGL followed by digits. You might also see a local reference on marketplace order pages. If one code fails, try the other. For best results, copy/paste the code and strip any spaces or hyphens.
Common NL tracking statuses (plain meaning)
Related:
DHL Paket Tracking| Status | What it means |
|---|---|
| Label created / Electronic notification received | A label exists; the parcel may still be with the sender. |
| Accepted at origin / Processed at facility | First physical scan; sorting at a DHL location has begun. |
| Departed origin / In transit | Moving to the next hub or to the Netherlands import center. |
| Arrived at destination country | Received in the Netherlands; next steps are sorting and route planning. |
| Out for delivery | The driver is delivering today. |
| Delivered to address / ServicePoint / Locker | Completed delivery at home, a pickup shop, or a parcel locker. |
| Delivery attempted | Nobody available or access issue; see the Track & Trace page for options. |
| Tendered to partner | Handed to a partner carrier (common on cross-border routes). |
Delivery days and timing in the Netherlands
- Netherlands domestic: delivery Monday through Saturday.
- Benelux lanes: many parcels arrive the next business day (islands can take longer).
- Other EU destinations: timing varies by country and service; check Track & Trace for the latest ETA.
Busy periods or customs checks on inbound parcels can add time. If your parcel is past the ETA shown in Track & Trace, use the options below to adjust delivery or ask the sender to investigate.
ServicePoints and Lockers in the Netherlands
DHL runs a large network of ServicePoints and parcel lockers across the Netherlands. If you selected pickup, you’ll receive an email or SMS when your parcel is ready. Locker pickups use a one-time code and usually allow several days for collection. If the item won’t fit a locker, DHL routes it to the nearest staffed point and updates Track & Trace.
Cross-border: Germany → Netherlands (and other routes)
Parcels sent from Germany to the Netherlands typically show events in the origin system first, then on the Dutch Track & Trace page after arrival. During the export leg you may see fewer scans. Once the import scan posts in the Netherlands, delivery planning begins and the ETA tightens. If a partner carrier is involved for the first mile, Ship24 can display that leg alongside the Dutch scans.
Missed delivery and redelivery options
- Card or message received: Follow the instructions to choose a new time, neighbor delivery, pickup at a ServicePoint, or a locker (if supported).
- No card: Open Track & Trace with your shipment number; the page shows the next available options.
- Pickup ID: Bring the code and a valid ID to collect at a ServicePoint.
Quick fixes for tracking issues
- No new events after label creation: Wait for the first physical scan. This often happens the day the parcel is handed to DHL.
- Long gap between scans: Export legs and partner handovers can have fewer events. Check again after 24–48 hours.
- Code not found: Remove spaces/dashes; try any alternate reference from your order page.
- Delivered but can’t find the parcel: Check the proof of delivery, neighbor/concierge, or the chosen ServicePoint/locker.
- Past ETA: Ask the sender to contact DHL support to open an inquiry (the sender holds the shipping contract).
For businesses and SMEs shipping to or within the Netherlands
- Use DHL’s My DHL / Track & Trace tools: get batch lookups, delivery options, and pickup scheduling.
- Map prefixes: Route 3S/JJD/JVGL numbers correctly in your helpdesk so agents see the right carrier view.
- Proactive alerts: Notify buyers at pickup, out for delivery, and delivered to reduce “Where is my order?” contacts.
- Offer ServicePoint or locker pickup at checkout: lowers failed delivery attempts and returns.
- Address quality: Enable postcode and house-number validation for Dutch addresses to cut exceptions.
FAQs
What details do I get from a DHL Parcel Netherlands tracking number?
You’ll see the current status, recent scans, and the latest estimated delivery date. If pickup at a ServicePoint or locker was chosen, Track & Trace shows the location and pickup window.
Can I track a parcel sent from Germany to the Netherlands?
Yes. You can use the same shipment number on the Dutch Track & Trace page once the parcel reaches the Netherlands. During export, Ship24 can show partner events so you don’t have to check multiple sites.
What’s the difference between DHL Parcel and DHL Express in the Netherlands?
DHL Parcel handles standard parcels for consumers and businesses, with broad ServicePoint and locker coverage. DHL Express handles time-definite courier deliveries with earlier day-certain options. Choose Parcel for regular eCommerce and Express for urgent items.
Does DHL deliver on Saturdays in the Netherlands?
Yes, DHL delivers on Saturdays in the Netherlands for many shipments. Check Track & Trace for the exact date and options if you want to redirect to a pickup point.
Where can I manage delivery if I’m not home?
Use Track & Trace to change to a different day, a neighbor, a ServicePoint, or a locker (if available). You’ll get a pickup code by email or SMS for locker collections.
Why do scans pause around borders?
Export legs and partner handovers often have fewer events. Once the import scan posts in the Netherlands, new updates appear, and the ETA updates accordingly.
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