Can a tracking number be fake?

Apr 19, 2023

4 minutes

When you place an online order or send a parcel, the tracking number associated with the shipment often becomes your lifeline. This unique code allows you to follow your package's journey, offering transparency and reassurance. But can a tracking number ever be fake? Unfortunately, the answer is yes. Scammers have found ways to manipulate this system to deceive buyers. Understanding how tracking numbers work and knowing how to verify their authenticity can save you from potential scams.

What Is a tracking number and how does it work?

A tracking number is a unique alphanumeric code assigned to a shipment. It acts as an identifier, allowing the sender and recipient to monitor a package’s progress from the moment it is shipped until it is delivered. This number is typically linked to a barcode that is scanned at various points during the shipping process. Each scan updates the package’s status, providing real-time information on its location, transit history, and estimated delivery date.

Tracking numbers vary in format depending on the shipping carrier. For example, UPS tracking numbers typically start with “1Z,” while FedEx uses numeric codes of varying lengths. This standardization helps carriers process packages efficiently and ensures that shipment information is accurately recorded.

How can a tracking number be fake?

Fake tracking numbers are created by scammers to mislead recipients into believing their packages are on the way. These fraudulent codes can be convincing, often mimicking the format used by legitimate carriers. Common scenarios involving fake tracking numbers include:

  • Phishing Scams: Fraudsters send fake shipping notifications with invalid tracking numbers to extract sensitive information from recipients.
  • Fraudulent Sellers: Scammers provide fake tracking numbers to buyers for non-existent products, creating the illusion of shipment.
  • Recycled Numbers: Some fake numbers are genuine but outdated, previously assigned to a different package that has already been delivered.

Signs that a tracking number might be fake

Recognizing a fake tracking number is essential to protecting yourself from scams. Here are some common red flags to watch for:

  1. Invalid Information on the Carrier's Website: If you input a tracking number on the shipping carrier’s official website and receive an error message or no information, the number may be fake.
  2. Format Discrepancies: Each carrier follows specific formatting rules for their tracking numbers. A significantly shorter or longer code than usual can indicate fraud.
  3. Mismatched Carrier: If the tracking number provided does not match the expected format of the carrier handling your shipment, it’s worth investigating further.
  4. Unusual Delivery Status: Fake numbers may display generic or suspiciously vague statuses such as “in transit” without providing additional details.
  5. Delivered but Not Received: A common scam involves tracking numbers that show as delivered when no package ever arrived.

How to verify a tracking number

Verifying a tracking number can save you from falling victim to scams. Here are the steps you can take:

  1. Check the Carrier’s Official Website: Enter the tracking number directly into the shipping company’s online tracking tool. Reliable carriers like FedEx, UPS, and DHL provide real-time updates.
  2. Contact the Seller or Sender: Reach out to the party responsible for the shipment to confirm the tracking details. Reputable sellers should provide clear and accurate information.
  3. Look for Consistency: Verify that the tracking information matches the carrier’s standard format and includes accurate details about the package’s origin and destination.
  4. Use Trusted Third-Party Tools: Platforms like Ship24 aggregate tracking information across multiple carriers, providing an additional layer of verification.

What to do if you suspect a fake tracking number

If you suspect that a tracking number is fake, take these steps to protect yourself:

  • Contact the Carrier: Reach out directly to the shipping company to verify the authenticity of the tracking number.
  • Report the Incident: Notify the platform where the purchase was made or file a complaint with relevant consumer protection agencies.
  • Cancel or Dispute the Transaction: If the purchase was made online and you suspect fraud, consider disputing the charge with your payment provider or cancelling the order.
  • Avoid Suspicious Sellers: Stick to reputable retailers and marketplaces that offer buyer protection.

Tips for avoiding tracking number scams

Prevention is the best defence against tracking number fraud. Here are some practical tips to help you avoid falling victim:

  • Buy from Verified Sellers: Stick to established and reputable eCommerce platforms. Read reviews and check ratings before making a purchase.
  • Verify Information Promptly: Cross-check tracking details as soon as you receive them. The earlier you catch discrepancies, the better.
  • Be Wary of Unusual Requests: Scammers may ask for additional fees or payments outside the original transaction. Avoid engaging in such requests.
  • Use Trusted Platforms: Use tools like Ship24 to consolidate tracking information and confirm the legitimacy of provided tracking numbers.
  • Trust Your Instincts: If a deal seems too good to be true or the seller’s communication feels off, proceed with caution.

Real-World Example: A Common Tracking Number Scam

A prevalent scam involves fraudsters selling products on social media or lesser-known eCommerce platforms. After receiving payment, they send the buyer a tracking number that, upon checking, shows the package as “in transit.” However, the package either doesn’t exist or never arrives. Buyers only realize the deception when they try to follow up, often finding that the seller has disappeared or become unresponsive.

In such cases, acting quickly to dispute the transaction and reporting the seller can prevent further losses.

Conclusion

Tracking numbers play a vital role in modern logistics, offering transparency and convenience. However, the rise of fraudulent tracking practices highlights the need for vigilance. By understanding how tracking numbers work, recognizing common scams, and following verification steps, you can protect yourself from falling victim to fraud.

Whether you’re a frequent online shopper or a business managing shipments, using reliable tools like Ship24 and verifying details with trusted carriers are essential practices. Staying informed and cautious ensures your transactions remain secure and your packages reach their destinations without unnecessary stress.

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