Door to door shipping from China to
A cheap, easy and secure way to send your parcel from China to North America, Europe, Asia, and Pacific.
There are 3 key points to respect so that we can accept and ship your parcel:
The service covers the destination countries mentioned above, but some countries have specific restrictions detailed below.
PO. Box (Boîte postale), CEDEX, Paris Entreprise and Army addresses are not accepted. Only mainland France is covered by our service, delivery is not possible for DOM-DOM, TAFF, Corsica, Monaco, or remote French islands.
Delivery is not possible for Sardinia and Sicily.
Delivery is not possible for postcodes starting with 9, including Ponta Delgada and Funchal.
Delivery is not possible for the following zones: Ceuta, Melilla, Canary Islands, Gibraltar, Andorra, Balearic Islands, Ceuta and Melilla, Las Palmas and Tenerife.
The postcodes of the following remote areas are not accessible: 23170, 58130, 58140, 71180, 71240, 81150, 84280, 84360, 95110, 95120, 95130, 95140, 95150, 95160, 95170, 96110, 96120, 96130, 96140, 96150, 96160, 96170, 96180, 96190, 96210, 96220, 50240, 50250, 50260, 50270, 50310, 50350, 51160, 52160, 52180, 55220, 56160, 57170, 57180, 57260, 57310, 57340, 58000, 58110, 58120, 58130, 58140, 58150, 63170, 67260.
PO. Box and Military addresses are not accepted. Delivery is not possible for remote territories, such as Alaska, Puerto Rico, Hawaii, Guam, Alaska, Hawaii.
Ship24 provides pick-up services in most districts of the following cities:
Anshan (鞍山市), Anyang (安阳市), Baoding (保定市), Baotou (包头市), Beijing (北京市), Binzhou (滨州市), Cangzhou (沧州市), Changchun (长春市), Changde (常德市), Changsha (长沙市), Changzhou (常州市), Chaozhou (潮州市), Chengdu (成都市), Chongqing (重庆市), Dalian (大连市), Daqing (大庆市), Datong (大同市), Dezhou (德州市), Dongguan (东莞市), Dongying (东营市), Foshan (佛山市), Fushun (抚顺市), Fuzhou (福州市), Ganzhou (赣州市), Guangzhou (广州市), Guiyang (贵阳市), Haikou (海口市), Handan (邯郸市), Hangzhou (杭州市), Harbin (哈尔滨市), Hefei (合肥市), Hengyang (衡阳市), Heze (菏泽市), Hohhot (呼和浩特市), Huai'an (淮安市), Huainan (淮南市), Huizhou (惠州市), Huzhou (湖州市), Jiangmen (江门市), Jiaxing (嘉兴市), Jilin (吉林市), Jinan (济南市), Jinhua (金华市), Jining (济宁市), Jiujiang (九江市), Kaifeng (开封市), Kunming (昆明市), Langfang (廊坊市), Lanzhou (兰州市), Lianyungang (连云港市), Liaocheng (聊城市), Linyi (临沂市), Liuzhou (柳州市), Lu'an (六安市), Luoyang (洛阳市), Maoming (茂名市), Mianyang (绵阳市), Nanchang (南昌市), Nanchong (南充市), Nanjing (南京市), Nanning (南宁市), Nantong (南通市), Nanyang (南阳市), Ningbo (宁波市), Ordos (鄂尔多斯市), Putian (莆田市), Qingdao (青岛市), Qinhuangdao (秦皇岛市), Qiqihar (齐齐哈尔市), Quanzhou (泉州市), Rizhao (日照市), Shanghai (上海市), Shantou (汕头市), Shaoxing (绍兴市), Shenyang (沈阳市), Shenzhen (深圳市), Shijiazhuang (石家庄市), Shiyan (十堰市), Suqian (宿迁市), Suzhou (苏州市), Tai'an (泰安市), Taiyuan (太原市), Taizhou (台州市), Taizhou (泰州市), Tangshan (唐山市), Tianjin (天津市), Weifang (潍坊市), Weihai (威海市), Wenzhou (温州市), Wuhan (武汉市), Wuhu (芜湖市), Wuxi (无锡市), Xiamen (厦门市), Xi'an (西安市), Xiangyang (襄阳市), Xining (西宁市), Xinxiang (新乡市), Xinyang (信阳市), Xuchang (许昌市), Xuzhou (徐州市), Yancheng (盐城市), Yangzhou (扬州市), Yantai (烟台市), Yichang (宜昌市), Yinchuan (银川市), Yingkou (营口市), Yueyang (岳阳市), Yulin (榆林市), Zaozhuang (枣庄市), Zhangjiakou (张家口市), Zhangzhou (漳州市), Zhanjiang (湛江市), Zhengzhou (郑州市), Zhenjiang (镇江市), Zhongshan (中山市), Zhoukou (周口市), Zhuhai (珠海市), Zhuzhou (株洲市), Zibo (淄博市), Zunyi (遵义市).
The following items are strictly prohibited from being sent:
Batteries or powerbanks
- Only built-in batteries inside a piece of electronic equipment are accepted (such as a phone, a watch, or a computer).
- Accompanying or individual batteries (such as a power bank, an extra battery for a camera, cells, or any battery which is not already installed inside the equipment that they are designed to power) are prohibited.
- All our parcels are X-ray scanned before international shipping and will be rejected if a non-compliant battery is detected.
Liquid, powder or paste
- Such as bottled liquid, cosmetics product with liquid, powder or paste-like items (including capsule drugs)
- Any other type of liquid, powder or paste
Some category of product:
- Electronic cigarettes, adult products, medicine product, medical supply, buddhist products
- TV boxes, Walkie-talkies, Drones, Bluetooth
- All kinds of compressed gas products (automatic inflatable life-saving equipment, fire extinguishers, etc.)
- Explosive, flammable, erosive, radioactive, poisonous or dangerous goods
- Various chemical reagents, toxic gas
- Pressure tank, various pressure vessels
- Articles harmful to public health or any other type of hazardous goods
Weapons (including hand weapons, imitation & ammunition)
- Any brass knuckles, knife, firearms, ammunition, bullets, and bullet casings
- Imitation gun, squirt gun, controlled knives, crossbow bolts
- Any good with an edge that can cut
- Such as speakers, circuit boards with transformers, etc.
- Any items with a strong magnetic field
- All live animals (except properly packaged bees, silkworms, leeches)
- Food, plants, seeds
- Any perishable articles
- Currencies (money)
- Documents or articles prohibited from importation or circulation
- Publications, advertisements, and printed products of a seditious and immoral nature
- Imitation cards, infringement, printed audio-visual
Any items that violate the national laws and regulations, customs and aviation safety.
The parcels are X-ray scanned before sending. If any prohibited items is detected, the parcel will be refused and returned to the sender at his own expense.
The total declared value of the parcel (which represent the real value of the items inside the parcel) should not exceed:
|Destination country||Declared value limit|
|Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Netherlands, Poland, Portugal, Sweden, Slovenia, Slovakia||22 EUR|
|United Kingdom||15 GBP (per day)|
|Thailand||1500 THB (including delivery cost)|
|Turkey||No limit, but import taxes applies for any value.|
|Ukraine||100 EUR (per day)|
|United States||800 USD|
|New Zealand||1000 NZD|
Parcel weight and dimensions
The parcels maximum weight, including packaging and labels, should not exceed 2000 grams. The parcels dimension should respect the following rules depending on the destination country:
The longest side should not exceed 105 cm. The volume should not exceed 0.25m3.
Austria, Sweden, Belgium, Luxembourg:
The longest side should not exceed 50 cm. The parcel size should be at least 9 * 14 cm. If the parcel is a cylinder, the length should not exceed 50 cm and the length plus twice the diameter should not exceed 100 cm.
The longest side should not exceed 200 cm. The sum of all sides' length should not exceed 300 cm. The parcel size should be at least 15 * 10cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.
The longest side should not exceed 90cm. The sum of all sides' length should not exceed 120 cm.
The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.
The longest side should not exceed 90cm. The sum of all sides' length should not exceed 90cm. The parcel size should be at least 10 * 16 * 1cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.
The longest side should not exceed 60cm. The parcel size should be at least 14cm * 9cm * 1cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.
The longest side should not exceed 150 cm. The sum of all sides' length should not exceed 200 cm.
The longest side should not exceed 50 cm. The sum of all sides' length should not exceed 110 cm.
The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm. The parcel size should be at least 14 x 9 x 1 cm
Length * width * height should not exceed 80 * 80 * 80cm. The parcel size should be at least 10 * 15cm.
The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 150 cm.
The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm. If the parcel is a cylinder, the length should not exceed 90 cm and the length plus twice the diameter should not exceed 104 cm.
The parcel dimension should not exceed 46cm x 46cm x 61cm. Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.
The longest side should not exceed 68 cm. The parcel size should be at least 15 * 10 * 2cm. The sum of the length of any two sides should not exceed 43cm. The longest side plus 2 time the product of the other sides should not exceed 195cm. ( L + 2 * (w + h) ≤ 195cm ) Only square-shaped parcels are accepted, cylinders or other special shapes are not accepted.
Spain, Italy, Denmark, Russia, the Netherlands, Cyprus, Portugal, Ireland, Greece, Finland, Croatia, Latvia, Malta, Slovakia, Slovenia, the Czech Republic, Hungary, Switzerland, Lithuania, Chile, Brazil, Poland
The longest side should not exceed 60 cm. The sum of all sides' length should not exceed 90 cm.
The longest side should not exceed 35 cm. If the parcel is a cylinder, the length and diameter should not exceed 35 cm.
The longest side should not exceed 90 cm. The sum of all sides' length should not exceed 90 cm. If the parcel is a cylinder, the length should not exceed 60 cm and the length plus twice the diameter should not exceed 104 cm.
The longest side should not exceed 150 cm. The volume should not exceed 0.125m3.
Currently, Ship24 does not currently provide insurance. We are working to include an insurance in our offering in the near future, and will update our service package when our insurance service is available.
Undeliverable and returns
Parcels that are flagged by the local delivery company as undeliverable are not able to be re-shipped. It is the responsibility of the sender to ensure a correct delivery address and the availability of the recipient to receive the parcel.
Customs clearance and import taxes
We send your parcels with Delivered Duty Unpaid (DDU). This means the receiver must cover the import taxes if any exist. However, the declared value limits per destination country fixed by Ship24 are usually matching the taxes application threshold of the destination country (except for Turkey). Therefore, in practice, the receiver will not have to pay anything. However, Ship24 is not responsible for any unexpected import taxes that may arise.
All of our parcels are weighed and X-ray scanned before international shipping. Ship24 cannot accept parcels if they weigh more than declared, even in excess of a few grams, or if any prohibited items are detected. If a parcel is rejected, Ship24 will contact the sender and return the parcel. A processing fee of ¥99 will be deducted from the refund.
Austria, Sweden, Belgium, Poland, Luxembourg: Toys, medical devices and other products must have the CE mark on the outer packaging and the product itself. If it does not meet the import requirements, it will be destroyed or returned by the customs, and the customer will bear the cost.