ZTO Express is a transport logistics company that handles packages or high-volume shipments and deliveries. It is a company of Chinese origin, which was founded in 2002, and has its main office in Hong Kong. ZTO Express is one of the most important companies in the country and the whole Asian continent. ZTO Express is not only known as a business giant in Asia but also in the United-States, where the company went down in history for obtaining the largest public offering when it was listed on the New York Stock Exchange. This was thanks to the excellent quality of ZTO Express shipping, with its important and impressive operational infrastructure for distribution, shipping, and delivery of parcels, both nationally and internationally.
All the importance it has as a company is due to the reliability and efficiency of the wide variety of services it offers.
Besides, ZTO Express corporate structure is shaped by a partner network model that allows the company to develop and innovate on tools that help and improve e-commerce in China.
ZTO Express has offices in all major regions of China and Asia. It also has over 300,000 employees and 9,400 corporate partners. Its operations and distribution centers cover 90% of the country and most of the major regions in Asia.
One of the reasons for the excellent reputation that the company enjoys is due to a model and an operational network patented by the company that focuses on all processes in the operations and distribution centers. These operation centers use delivery route models that optimize the package distribution processes. Besides, ZTO Express has an enviable transportation network, which allows services to be performed reliably and highly efficiently.
On the official ZTO Express website, users will have access to a modern tracking and tracing system. The modern ZTO Express tracking system can provide real-time information on packages, depending on the country they are being sent to. Similarly, the tracking and tracing system can only be used correctly via the company’s tracking number, which is purchased by email, once customers have completed all the relevant paperwork.
It is important to mention that customers can also use the modern ZTO Express parcel tracking system to track and trace in real-time all large loads or large volumes of goods that will be sent both domestically and internationally.
The ZTO Express tracking number is made up of 10 to 15 digits and looks like the following format "ZW478634095PN". The tracking number can only be acquired by email, however, in case of loss, users can consult the tracking number through customer service. Also, the tracking number is obtained 2 days after completing all corresponding payment procedures.
One of the best attributes of ZTO Express is the excellent relationships it has with companies such as DHL, USPS, and TNT. These relationships facilitate the delivery and dispatch of packages in the most important countries of the world safely and efficiently. This is a great advantage for those customers who wish to import or export through China. Also, it is supported by the transport logistics network of these companies.
This attribute is very beneficial for the delivery process since it contributes to making ZTO Express shipping time much faster and more efficient, whether by sea, air, or land.
In the last 10 years, the company has shown an increase in its productivity and the efficiency of its operations. Thanks to its strong investments and technological developments to improve the quality of its services, ZTO Express parcels can be delivered in 96% of the national territory.
The company is also capable of managing deliveries and dispatches in the most important regions of Asia. Even in countries with high risks and serious political and social problems, ZTO Express packages can arrive quickly, safely, and reliably. In fact, in recent years, the company has received excellent feedback on its services from its customers and shareholders.
Shipping and delivery costs may vary due to several factors. The dimensions, destination, and type of service may cause shipping costs to change.
It is important to mention that shipping costs for large shipments or large volumes of goods can exceed 140 dollars.
ZTO packages are usually stored in the department stores that are distributed in China. The company has warehouses in Hong Kong, Shanghai, and Beijing. The company also has warehouses in the United-States and Europe, which facilitates the shipping and delivery processes of large packages or shipments. Once the user has decided to purchase a product over the Internet, the company chooses the most efficient methods to process the shipment and delivery of the package.