The Woobles order tracking

You can track a Woobles order using the tracking number sent in your shipping confirmation email. The email is sent after your crochet kit leaves the warehouse and includes the information needed to follow its delivery.

Enter the tracking number in the Ship24 tracking tool above to check the latest available shipment status and delivery updates.

How to Track a Woobles Order

Follow these steps after your order has shipped:

1. Check your inbox for an email with the subject “We're wooblin' on your order.”
2. Copy the tracking number included in the email.
3. Enter the number in the tracking section above.
4. Click the search button to view available delivery updates.

If you cannot find the shipping email, check your spam or junk folder. You can also contact The Woobles with your order number to request help locating the tracking information.

Where to Find Your Woobles Tracking Number

Your tracking number is included in the shipping confirmation email sent after your package is dispatched. It may not appear in the order confirmation you receive immediately after checkout because the order has not yet been prepared for shipping.

An order number and a tracking number serve different purposes. Your order number identifies the purchase, while your tracking number follows the package through the courier network. Ship24’s guide to tracking number and order number differences can help you identify which number to use.

Track a Woobles Package with Ship24

Ship24 allows you to follow a Woobles shipment using the tracking number provided in your shipping email:

1. Go to the tracking field above.
2. Enter your Woobles tracking number.
3. Click the search button.

This can be particularly helpful for orders going to Canada because the package may be handled by more than one delivery network during its journey.

How Woobles Orders Are Shipped

The Woobles sends orders from North Carolina within a few business days. This is the order-processing period before the package begins moving through the courier network.

The Woobles currently ships to the United States and Canada. Free standard shipping is available on eligible U.S. orders over $50 and Canadian orders over $75 USD.

Destination	Shipping information
United States	Orders are dispatched within a few business days. Free standard shipping is available on orders over $50.
Canada	Allow an additional 2 to 3 weeks. Free standard shipping is available on orders over $75 USD.

The Woobles does not currently offer an expedited shipping option. Delivery speed can also depend on the destination, courier processing, weekends, holidays, weather, and other transportation delays.

Tracking a Woobles Order to Canada

Canadian orders require additional time because the package crosses an international border and may be handled by two delivery networks.

Packages leave the United States with UPS before being handed to Canada Post in Canada. You can open UPS tracking while the parcel is moving from the United States. After the handoff, you may also receive updates through Canada Post tracking.

Tracking may pause while the package is crossing the border or waiting for customs clearance. Updates should resume after the shipment clears Canadian customs and enters the domestic delivery network.

Allow an additional 2 to 3 weeks for delivery to Canada. Customers are also responsible for any taxes or duties that apply to the order.

Why Is My Woobles Tracking Not Updating?

A tracking number may not show movement immediately. Common reasons include:

• The shipping label has been created, but the courier has not completed its first physical scan.
• The package is moving between facilities without receiving a new public tracking event.
• A Canadian order is being transferred between UPS and Canada Post.
• The package is waiting for customs clearance.
• An order number was entered instead of a tracking number.

Check that you copied the tracking number correctly and allow time for the courier to record its first scan. For Canadian orders, tracking can take longer to resume during customs clearance and the carrier handoff.

If the package remains unchanged beyond its expected delivery period, contact The Woobles with your order number and tracking number. You can also review Ship24’s guide on what to do when a parcel cannot be found.

What to Do If Your Package Says Delivered

If tracking shows that your package was delivered but you cannot find it:

• Wait a few days in case the delivery status was updated early.
• Check around the delivery location, including entrances and designated safe places.
• Ask family members, neighbors, or building management whether they accepted it.
• Confirm that the shipping address on your order is correct.
• Contact your local post office or courier to ask whether the package is being held for collection.

Contact The Woobles if the package still cannot be located after completing these checks.

Can You Change or Cancel a Woobles Order?

An order may be changed or cancelled while it is still processing, provided it has not been packed and a shipping label has not been created.

Contact The Woobles as soon as possible after placing the order. Changes and cancellations are not guaranteed, especially once warehouse preparation has started.

Woobles Returns and Refunds

Physical products can be returned within 14 days of delivery. Original shipping charges are not refunded, and customers are responsible for return-shipping costs.

To request a return, email returns@thewoobles.com with your order number and reason for returning the item. Do not send the product back before requesting the return, as unauthorized returns may not be accepted.

After the returned item is received and inspected, an approved refund is sent to the original payment method. Your bank or card provider may need additional time to post the refund.

Pattern purchases are final once checkout is completed. They are not eligible for a refund.

Damaged, Incorrect, or Incomplete Orders

Check your order after it arrives. Contact The Woobles promptly if:

• The product is damaged or defective.
• You received the wrong item.
• An item is missing from the package.

Include your order number, the name of the kit, a description of the issue, and clear photos when relevant. This gives the support team the information needed to review the problem.

How to Contact Woobles Support

Use Woobles Help Center or contact page for questions about orders, tracking, shipping, returns, or damaged products.

You can also email hello@thewoobles.com or text 838-WOO-BLES at 838-966-2537. Include your order number and a clear explanation of the issue when requesting assistance.

Frequently Asked Questions

How do I track my Woobles order?

Use the tracking number included in the shipping confirmation email. Enter it in Ship24 to view available delivery updates.

Where is my Woobles tracking number?

Your tracking number is sent in an email with the subject “We're wooblin' on your order” after the package ships. Check your spam or junk folder if it is not in your inbox.

How soon will my Woobles order ship?

Orders are normally dispatched within a few business days. This processing period is separate from the time the courier needs to deliver the package.

Which courier delivers Woobles orders to Canada?

Canadian orders leave the United States with UPS and are handed to Canada Post after reaching Canada. Follow the carrier shown in your shipping email for information about your specific order.

Why has my Canadian tracking stopped updating?

Tracking may pause while the shipment crosses the border, clears customs, or moves from UPS to Canada Post. Updates should resume after customs clearance.

Does The Woobles ship outside the United States and Canada?

Shipping is currently available only to addresses in the United States and Canada.

Can I cancel my Woobles order?

A cancellation may be possible if the order is still processing and has not been packed or assigned a shipping label. Contact The Woobles quickly, as cancellations are not guaranteed.

How do I return a Woobles kit?

Email returns@thewoobles.com within 14 days of receiving the kit. Include your order number and reason for the return. Original shipping charges are not refundable, and you are responsible for return shipping.