Tracking your The Home Depot order has never been easier. By using your tracking number, you can quickly access real-time updates on your package's journey. Whether you're checking the status of a recent purchase or anticipating a delivery, reliable order tracking ensures you stay informed every step of the way.

There exist a number of methods to track your orders from The Home Depot.

With Ship24, it's possible to track orders from a multitude of marketplaces such as Amazon, Walmart, and eBay, among others.
For those who prefer a different tracking method, The Home Depot's official website offers a viable alternative.
To find your The Home Depot tracking number, check your:
To track your The Home Depot orders without a tracking number, simply:
When you track an order, you will be directed to a tracking page where you will be able to see all the tracking updates of your orders. Some of the order tracking statuses that you will encounter are:
| Order Status | Description |
| Order Received | Your order has been successfully placed and is in The Home Depot system. No movement of goods has occurred yet. |
| In Transit | Your order is on its way and is currently being transported between facilities or toward the destination. |
| Shipped | The order has left the originating facility and is officially on its way to you. This usually means it has left the warehouse and is with the carrier. |
| Est. Delivery | An estimated delivery date has been provided, though it's not guaranteed. This is when you can expect your order to arrive, barring any delays. |
| Delivered | Your order has successfully reached its destination and has been delivered. You should have received it at the location specified in your order details. |
The Home Depot offers a variety of shipping options made to meet the diverse needs of its customers. Here are the shipping methods that they offer:
Standard Ground: This is the usual way most things you order will be sent to you. A small van or truck will deliver your items.
Priority Ground: Your items will be delivered by a small truck within 1 to 3 days. This option makes sure your items are sent out before others who chose Standard Ground.
Expedited: If you want your items in two days, choose this. The time it takes to get your item ready for shipping is extra and depends on what you buy.
Express: Want your items tomorrow? Pick this option. But remember, the time it takes to prepare your item for shipping is not included and can vary.
Cost Saver: This is a cheaper way to get your items. A small truck starts the journey, and then your local post office finishes the delivery.
Curbside Delivery: Your items will be delivered near the street or at the entrance if it's a business place. The delivery service will let you know when to expect them, and someone 18 or older must be there to receive them.
Basic (Porch or Driveway): The delivery service will leave your items in the first dry area they find near your home, like your porch or driveway. You don't have to be there when they arrive.
Threshold (Inside Entryway): Your items will be placed just inside your home, garage, or backyard. The delivery service will tell you when to expect them, and someone who is at least 18 years old must be there to sign for them.
Room of Choice: You get to pick the room where your items will be placed. But it must be within two flights of stairs. The packaging will also be taken away for you. You'll get a heads-up about the delivery timing, and an adult must be there to receive the items.
Outside Delivery: For this option, your items will be left in a dry area outside your home, like your porch or driveway. You can pick a 2-hour, 4-hour, or all-day time window for delivery online, and you don't have to be home when it arrives.
Depot Direct Delivery: This one is for big appliances like fridges and washing machines. When you're buying, you'll see a calendar to pick a delivery date. An adult must be there to sign when the items arrive.
Certified Professional Delivery: Your items go to an expert first. They'll put it together and check it's okay. When it's ready, they'll arrange a time with you to deliver it and show you how to use it.
Outdoor Equipment Delivery: Your garden tools or outdoor furniture will not only be delivered but also unpacked and set up for you. An adult must be present, and the delivery service will tell you when to expect them.
Bulk Delivery: For very large orders, a big truck will deliver. The delivery service will arrange a time with you, and an adult must be there to sign for it. It's good to have a tarp ready to protect your property during the delivery.
The Home Depot shipping time takes between 3 to 5 business days for parcel ground deliveries and between 5 to 10 days for home deliveries. When an order is not accepted, The Home Depot parcel will be brought to the local store. At that moment, The Home Depot calls the customer to give advice one day before the shipment, giving information about the expected time of the Home delivery.
Nonetheless, The Home Depot has partnered with Roadie, a delivery company based in Atlanta, Georgia, and founded in 2014 by Marc Gorlin. The result of this partnership is a same-day delivery in selected stores located in the U.S.A., concerning more than 20,000 different items.
You can contact The Home Depot's customer service department by calling 1-800-HOME-DEPOT (466-3337). You can also reach out to them for support by texting "SUPPORT" to 38698 and starting a conversation with their online customer care team.
If you have a consumer credit card account, you can call 1-800-677-0232. For commercial accounts, you can call 1-800-395-7363 and for commercial revolving charge cards, you can call 1-800-685-6691.
It is now possible to purchase items through The Home Depot website or your mobile application and assign a store where they will be delivered. The Home Depot has a locker service that will hold the items that the customer has decided to purchase. The store will leave notifications on the buyer's email, where there will be information on the status of the order and later, a notification on the store gathering of the purchase made.
This is a faster way to receive purchased items, as The Home Depot delivery time usually takes a few days to get an order to the customer's home address. Using the in-store pick-up service this time reduces to a couple of days. This is useful in cities where The Home Depot does not have same-day-delivery service.
The Home Depot is a leading home improvement retailer headquartered in Atlanta, Georgia. Established in 1978, it operates thousands of stores across the United States, Canada, and Mexico, offering a wide range of products for DIY enthusiasts, professional contractors, and homeowners. Its inventory includes building materials, tools, appliances, lawn and garden supplies, and home décor. The company also provides services such as installation, equipment rental, and workshops to support customers in completing their projects. Known for its extensive product selection and customer-focused approach, The Home Depot has become a go-to destination for home improvement needs.

