The Home Depot Is an American do-it-yourself and hardware company. It is also the first building materials retail corporation in the world. The Home Depot has over 2000 stores distributed in the United States, Canada, México, and Puerto Rico. Besides, it has 355.000 employees working in their stores and different operations. In 2011, The Home Depot opened its foundation, which helps to war veterans and people damaged by natural disasters.
Its headquarters are located in Cobb County, near Atlanta, Georgia, and it was co-founded in 1978 by Arthur Blank, Bernard Marcus, Pat Farrah, and Ron Brill, having also the investment and support of the banker Ciaran Brennan. The Home Depot had an enormous growth during the years next to its foundation, reaching 230.000 partners in 2000. Nowadays, The Home Depot is managed by Craig Menear, as CEO, and its associates' number is around 300.000, having annual sales over $66 billion.
The delivery system is available in any single store of The Home Depot. They offer a 24/7 delivery service in which the client can decide when or where to receive the order. Whether the buyer orders in a local store or by The Home Depot Online, the delivery system is available.
First of all the client chooses the item or items to buy. After the payment process, the customer can decide the address and the time in which he wants to receive his order. It is that simple.
The Home Depot delivery system assigns a delivery car according to the items that the client asks for. To check the order status it is necessary to get to the online page. Once there, the Home Depot track order section will ask for a Home Depot tracking number given by the store and the email address of the customer.
Besides, The Home Depot sends emails to the client's address of order status updates, order confirmations, shipment notifications. This Home Depot tracking feature is only available for online registered customers. Yet, if you are not a registered client, you can call 1-866-412-6726 to create your login credentials. People in the call center provide client support related to Home Depot delivery tracking, packages, shipping time, and costs, and everything about customer care.
You can also simply use a universal tracking tool such as Ship24 to track your Home Depot package.
You can get a Home Depot deal of the day, but it always depends on many different factors. These elements are related to zip code (distance to), quantities of items (weight, etc.), and whether the item(s) are "In-Store Only" or are shippable from warehouses.
But, it offers some deals that end up in Home Depot free shipping service. It is possible by opening a credit card that they provide to the customers. Also, it is offering free delivery on over a million items online for most Home Depot orders exceeding 45$.
The costs of the same-day-delivery service are around 9$, depending on the distance and weight of the order and the Home Depot packages. However, this rapid delivery system is not yet available for all The Home Depot stores.
The Home Depot shipping time takes between 3 and 5 business days for parcel ground deliveries, and between 5 and 10 days for home deliveries. When an order is not accepted, the Home Depot parcel will be brought to the local store. At that moment, The Home Depot calls the customer to give the advice one day before the shipment, giving information about the expected time of the Home delivery.
Nonetheless, The Home Depot has partnered with Roadie, a delivery company based in Atlanta, Georgia, and founded in 2014 by Marc Gorlin. The result of this partnership is a same-day delivery in selected stores located in the U. S. A, concerning more than 20.000 different items. The chosen places include Atlanta, Philadelphia, and San Francisco, regarding over 300 local Home Depot stores. Besides, the vision of The Home Depot is to incorporate many other local stores to this service during the next few years.
The starting delivery fees for a Home Depot shipping, are about 9$. Anyway, Home Depot shipping costs depend on the number of articles and the distance from the local store or warehouse to the delivery address the customer gives. However, they expect to apply this strategy to all of its local stores.
It is now possible to purchase items through The Home Depot website or your mobile application and assign a store where they will be delivered. The Home Depot has a locker service that will hold the items that the customer has decided to purchase. The store will leave notifications on the buyer's email, where there will be information on the status of the order and later, a notification on the store gathering of the purchase made.
This is a faster way to receive purchased items, as The Home Depot delivery time usually takes a few days to get an order to the customer's home address. Using the in-store pick-up service this time reduces to a couple of days. This is useful in cities where The Home Depot does not have same-day-delivery service.
Home Depot customer care offers different ways of communication to meet the different needs they may have. For direct customer inquiries regarding products and services, there is a phone number of 1-800-466-3337. This is where questions about the store's items and products are answered, as well as advice on customer projects.
The Home Depot Foundation has been assisting victims of natural disasters since 2011. It finances the reconstruction of the property of people who have been affected by earthquakes, hurricanes, and other natural phenomena. They also offer professional training within construction and remodeling activities. On the other hand, they have a program to renovate homes of war veterans. The foundation has a website where they explain their work in detail and offer different ways of contacting them, which are available to all interested parties.