Stanley 1913 order tracking

You can check a Stanley 1913 order without signing in or creating an account. Enter your order number in the Stanley Order Status tracker to see the latest information available for your purchase.

After your order ships, you can also use the shipment tracking number with Ship24 to follow package updates from the courier handling the delivery.

Tracking method	What you need	When to use it
Stanley Order Status tracker	Order number	Checking an order without signing in
Stanley account	Account email and password	Reviewing your Order History
Ship24	Shipment tracking number	Following courier delivery updates

How to Track a Stanley Order

Stanley 1913 provides two ways to check an order through its website. The method you choose depends on whether you have a Stanley account.

Track your Stanley order without an account

1. Open the Stanley 1913 Order Status page.
2. Enter the order number from your confirmation email.
3. Select “Check Status.”
4. Review the order and shipping information currently available.

The Order Status tracker only requests the order number, so you do not need to create an account to use it. This is particularly useful for purchases completed through guest checkout.

Check your order through a Stanley account

Customers with an account can sign in and open Order History. This section displays previous purchases and the current status of each order.

Guest checkout is also available. When you order as a guest, confirmation messages and other order-related emails are sent to the email address entered during checkout.

Where to Find Your Stanley Order Number

Your Stanley order number appears in the confirmation email sent after checkout. Customers with an account can also find it in their Order History.

Check your spam, junk, or promotions folder if the confirmation email is not in your main inbox. Make sure you are searching the same email address used when the order was placed.

Track a Stanley Package with Ship24

Once you receive a shipment tracking number, you can follow the package through Ship24:

1. Go to the tracking section above.
2. Enter the shipment tracking number.
3. Click the search button.

Ship24 automatically detects the courier connected to the tracking number, so you do not need to select a delivery company before searching.

Use the shipment tracking number rather than the Stanley order number. An order number identifies your purchase in Stanley’s system, while a tracking number follows the physical package through the courier network. The Ship24 guide to the difference between an order number and a tracking number provides more detail.

Order Confirmation and Shipping Confirmation

Stanley sends an order confirmation after a purchase is completed. This confirms that the order was received and includes the order number you can use with the Order Status tracker.

A separate email is sent once the order is on its way. This message contains the available shipping details. Tracking information may not be available immediately after checkout because the order must first be prepared for shipment.

How Long Does Stanley Shipping Take?

For orders placed through the Stanley 1913 U.S. website, packages are shipped Monday through Friday, excluding holidays. All orders currently use ground shipping, and most arrive within five to seven business days.

Delivery can take longer during:

• Sales events
• Public holidays
• Severe or disruptive weather

The delivery estimate should not be treated as a guaranteed arrival date. The time required may depend on when the order is processed, when it is dispatched, and whether the courier experiences delays.

Does Stanley offer expedited shipping?

The Stanley 1913 U.S. store does not currently offer expedited shipping. Orders are sent using ground delivery.

Does Stanley ship internationally?

The U.S. store does not currently ship outside the United States. Stanley operates separate regional websites for several other countries and markets, and their shipping methods and delivery times may differ.

Can a Stanley Order Arrive in Separate Packages?

Stanley tries to pack items from the same order into as few shipments as possible. However, an order containing several products may still be divided into separate packages when necessary.

Separate orders cannot be combined after checkout. Each order should be checked using its own order number, and each shipment may have separate tracking information.

Why Is My Stanley Tracking Not Updating?

A new tracking number may not display movement immediately. The courier normally needs to receive and scan the package before the first delivery event becomes visible.

Common reasons for missing or delayed updates include:

• The order is still being processed.
• A shipping label has been created, but the package has not received its first courier scan.
• The tracking number was entered incorrectly.
• The courier has not yet uploaded its latest scan.
• A weekend, holiday, weather event, or high shipping volume has delayed processing.

Check the number carefully and try tracking it again later. If several days pass without an update, use Stanley’s Order Status tracker to confirm the order information or contact its support team.

You can also review Ship24’s guide on what to do when a parcel cannot be found.

What to Do If Your Stanley Package Is Late

Start by comparing the latest tracking event with the estimated delivery information. A parcel may still be moving even when there is a gap between scans.

Contact Stanley support when:

• Your order has not shipped within a reasonable period.
• The tracking information has not updated for several days.
• The expected delivery date has passed.
• The order arrived damaged or incomplete.
• The courier marked the package as delivered, but you cannot locate it.

Keep your order number and shipment tracking number ready. These details help the support team locate the purchase and review its delivery status.

How to Contact Stanley Customer Support

For questions about pending orders, delivery estimates, returns, refunds, or changes, submit a Help and Support ticket through the Stanley 1913 website. Include a detailed description and any relevant order or ticket numbers.

U.S. customer support is also available by phone at 1-800-251-4535 during the following hours:

• Monday to Friday: 6:00 a.m. to 4:00 p.m. Pacific Time
• Saturday and Sunday: 6:00 a.m. to 3:00 p.m. Pacific Time

For shipping damage, an incorrect product, or a defective item, Stanley provides a separate warranty claim form. Photos may be required when submitting a claim.

Stanley Returns and Refunds

Items purchased directly from the Stanley 1913 website can generally be returned within 30 days of delivery. Products must be unused, undamaged, and returned in their original packaging.

Customized products are not eligible for return. Products purchased from another retailer must be returned through that retailer rather than through Stanley 1913.

If an item arrives damaged, submit a Help Ticket within the applicable return period. Include photographs of the product and packaging when requested.

Is Stanley 1913 Part of Stanley Black & Decker?

No. Stanley 1913 is not affiliated with Stanley Black & Decker or Stanley Tools.

Stanley 1913 is a PMI brand focused on reusable drinkware, food containers, coolers, and outdoor products. It should not be confused with the separate company that sells hand tools and power tools under the Stanley name.

About Stanley 1913

Stanley 1913 traces its history to 1913, when William Stanley Jr. developed an all-steel vacuum bottle. The brand now sells insulated tumblers, water bottles, vacuum bottles, food containers, lunchboxes, coolers, and related accessories.

Its product ranges include the Quencher, IceFlow, and other reusable drinkware collections designed for everyday use and outdoor activities.

Frequently Asked Questions

How do I track my Stanley order?

Enter your order number in the Stanley Order Status tracker. Customers with an account can also sign in and check their Order History.

Can I track a Stanley order without an account?

Yes. The Order Status tracker allows you to check an order using only the order number.

Where is my Stanley order number?

The order number is included in your confirmation email. It is also available in Order History when the purchase is linked to a Stanley account.

Can I track my Stanley package with an order number on Ship24?

No. Ship24 requires the shipment tracking number assigned to the package. Use the Stanley order number on Stanley’s Order Status page.

When will my Stanley order arrive?

Most U.S. orders arrive within five to seven business days. Delays may occur during sales, holidays, or disruptive weather.

Does Stanley offer next-day or expedited shipping?

The Stanley 1913 U.S. store does not currently offer expedited delivery. Orders are shipped by ground.

Why has my Stanley tracking number not updated?

The package may be waiting for its first courier scan, or the courier may not have uploaded a recent event. Check the number again later and contact support if the delay continues.

Can Stanley orders be shipped internationally?

The U.S. store does not currently offer international shipping. Customers in other markets should use the appropriate regional Stanley 1913 website.

Is Stanley 1913 the same as Stanley Tools?

No. Stanley 1913 is not affiliated with Stanley Black & Decker or Stanley Tools.