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Parcelsapp tracking
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Parcels App is a multi-modal shipment tracking service that lets shoppers, small sellers, and freight forwarders follow parcels and cargo across 1,540 carriers worldwide. Founded in 2017 and headquartered in Voronezh, Russia, the platform combines a consumer-facing tracking app for iOS and Android with a developer API that covers air waybills (AWB), road freight (LTL and FTL), sea freight (containers and bills of lading), and standard postal and courier shipments.
Parcels App sits in a different corner of the tracking market than Shopify-focused suites. It is one of several multi-carrier platforms competing in the wider tracking space alongside Ship24, AfterShip, TrackingMore, 17Track, and others.
What makes Parcels App different from typical tracking platforms?
Most multi-carrier tracking platforms are built around eCommerce post-purchase workflows: branded tracking pages, automated buyer notifications, Klaviyo integrations, AI-powered estimated delivery dates. Parcels App takes a noticeably different route. Its published API plans lead with freight and cargo capability rather than retail tracking. The Start, Pro, and Premium plans each include:
- Air cargo tracking by AWB (air waybill)
- Road freight tracking by LTL and FTL references
- Sea freight tracking by container number or bill of lading
- Standard postal and courier tracking
This positions Parcels App closer to a freight forwarder utility than a Shopify app. The trade-off shows up at the top tier: the Elite 1000 plan, the highest-volume published option, explicitly drops cargo and freight tracking and limits the service to postal and courier shipments only.
How does Parcels App tracking work?
Parcels App does not move parcels or cargo. It connects to carrier systems and consolidates tracking events into a single feed, accessible through three channels:
- Consumer apps: native iOS and Android apps where shoppers add tracking numbers and receive push notifications.
- Web tracker: a public web interface for one-off shipment lookups across 1,540 carriers.
- Developer API: a REST API with webhook callbacks for shipment status changes, available on paid subscription plans.
The API uses a polling-and-callback model. Developers register tracking numbers, and Parcels App pushes status updates to a configured webhook URL when new carrier events are detected. Each unique tracking number counts toward the plan's monthly cap, with the cap resetting at the start of each billing cycle.
How many carriers does Parcels App support?
Parcels App integrates with 1,540 carriers, including UPS, USPS, FedEx, DHL, Royal Mail, China Post, and a wide range of regional postal operators. The carrier count is consistent across all paid API tiers.
Parcels App vs Ship24: tracking API comparison
Parcels App and Ship24 both offer multi-carrier tracking APIs, but the two products are tuned for different jobs. Parcels App leans into freight and consumer tracking with low flat-rate pricing capped at fixed tracking-number counts. Ship24 is built for eCommerce and logistics operations that scale, with volume tiers running from 10 free shipments per month up to 1,000,000 published shipments per month, and webhook-driven AI auto-detection across 2,500+ couriers.
Side-by-side: Tracking API pricing
| Plan / volume | Parcels App | Ship24 Tracking API |
|---|---|---|
| Free tier | Not on published API plans | $0/month, 10 shipments, full API access |
| 100 tracking numbers | Start 100: $9/month ($0.09 each) | N/A (slider starts at 1,000) |
| 300 tracking numbers | Pro 300: $19/month ($0.063 each) | N/A |
| 500 tracking numbers | Premium 500: $29/month ($0.058 each) | N/A |
| 1,000 tracking numbers | Elite 1000: $49/month ($0.049 each, postal and courier only) | $39/month ($0.039/shipment) |
| 5,000 shipments | Not published | $99/month ($0.019/shipment) |
| 25,000 shipments | Not published | $349/month ($0.013/shipment) |
| 50,000 shipments | Not published | $599/month ($0.011/shipment) |
| 150,000 shipments | Not published | $1,499/month ($0.009/shipment) |
| 400,000 shipments | Not published | $3,149/month ($0.007/shipment) |
| 1,000,000 shipments | Not published | $5,999/month ($0.005/shipment) |
| 1M and above | Not published | Custom Enterprise plan |
A note on the pricing models: Parcels App counts unique tracking numbers added per month. Ship24 counts shipments, with shipment-level auto-detection that can follow a single parcel across multiple courier handoffs without consuming additional quota. Pricing accurate as of May 2026. Confirm current rates on each platform's pricing page before committing.
Side-by-side: feature comparison
| Feature | Parcels App Start 100 | Parcels App Pro 300 | Parcels App Premium 500 | Parcels App Elite 1000 | Ship24 Free | Ship24 Pro | Ship24 Enterprise |
|---|---|---|---|---|---|---|---|
| Tracking API | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Webhooks | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Free tier with API access | Not on published plans | Not on published plans | Not on published plans | Not on published plans | Yes | Yes | Yes |
| Carrier coverage | 1,540 carriers | 1,540 carriers | 1,540 carriers | 1,540 carriers | 2,500+ couriers | 2,500+ couriers | 2,500+ couriers |
| Air cargo tracking (AWB) | Yes | Yes | Yes | No | No | No | No |
| Road freight (LTL, FTL) | Yes | Yes | Yes | No | No | No | No |
| Sea freight (container, B/L) | Yes | Yes | Yes | No | No | No | No |
| Postal and courier tracking | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Courier auto-detection | Yes | Yes | Yes | Yes | Yes (AI) | Yes (AI) | Yes (AI) |
| Multi-tracking number detection | Not advertised | Not advertised | Not advertised | Not advertised | No | Yes | Yes |
| End-to-end multi-courier tracking | Not advertised | Not advertised | Not advertised | Not advertised | Yes | Yes | Yes |
| Branded tracking pages | No | No | No | No | Add-on | Add-on | Add-on |
| Customer email notifications | No | No | No | No | Add-on | Add-on | Add-on |
| Shipment dashboard | Consumer app only | Consumer app only | Consumer app only | Consumer app only | Basic | Yes | Yes |
| Detailed status codes | Standard (0-8) | Standard (0-8) | Standard (0-8) | Standard (0-8) | Basic | Yes | Yes |
| Data retention | Not published | Not published | Not published | Not published | Standard | 6 months | Custom |
| Customer support | Same-day email | Same-day email | Same-day email | Same-day email | Standard | Dedicated | Dedicated account manager |
| Custom carrier integration | No | No | No | No | No | No | Yes |
Where Parcels App fits naturally
Three use cases play to Parcels App strengths:
- Freight forwarders tracking mixed-modal cargo. The Start, Pro, and Premium plans cover air, road, and sea references in the same API call. For a small forwarder handling a few hundred shipments per month across modes, the flat $9 to $29 price point is hard to beat.
- Consumer-facing apps and browser extensions. The Parcels App API powers tracking widgets, personal logistics tools, and notification utilities that target end shoppers rather than businesses.
- Small sellers with predictable, low monthly volume. If shipment count rarely changes month to month, a flat-fee plan with a hard cap is simpler to budget than a usage-based tier.
Where Ship24 fits naturally
The Parcels App model has clear edges. So does the eCommerce-volume model. Ship24 was built around the second pattern:
- Free Tracking API tier for development. Ship24's free plan includes 10 shipments per month with full API access, so engineering teams can integrate and test before committing to a paid plan.
- Volume scaling beyond 1,000 shipments. Parcels App publishes plans up to 1,000 tracking numbers per month. Ship24 publishes pricing all the way to 1,000,000 shipments per month, with custom Enterprise plans above that. For a brand growing past a few thousand monthly orders, Parcels App caps out before Ship24 begins to look expensive.
- Cross-border handler tracking. Ship24's auto-detection follows a parcel through every leg of its journey, even when the original tracking number is replaced by a local courier's reference. This matters for shipments routed from Asia through Yanwen, EMS, or 4PX before final-mile delivery by USPS or FedEx.
- Wider courier network. Ship24 covers 2,500+ couriers worldwide, compared to Parcels App's 1,540.
Ship24 for Shopify: an option for retail-first sellers
Shopify merchants comparing Parcels App against alternatives will find that neither platform is positioned for retail post-purchase out of the box. Parcels App focuses on freight and consumer tracking, with no native branded tracking pages or customer notifications in its API plans. For Shopify merchants who want a retail-grade tracking stack, Ship24 publishes a dedicated Shopify Order Tracking app.
What Ship24 for Shopify includes
- AI-powered tracking across 2,500+ couriers with automatic courier detection
- Estimated delivery dates on tracking pages
- Branded tracking pages designed to build trust and create upselling opportunities
- Delivery notifications to keep buyers informed and reduce WISMO tickets
- Centralized shipment dashboard to flag exceptions and keep every order on track
- 24/7 human expert support included across paid plans
Ship24 Shopify app pricing
| Plan | Price | Shipment allowance | Key inclusions |
|---|---|---|---|
| Free | $0 | Limited | Connected couriers, shipment dashboard, branded tracking page, delivery notifications, courier EDD, order status widget |
| Essential | $3.90/month | 50 to 10,000 shipments/month, $0.05 per additional | Free plan plus AI courier auto-detection, AI-optimized near real-time updates, fully customizable tracking page and notifications, improved dashboard, smart event categorisation, upselling channels access. 14-day free trial. |
| Pro | $59/month | 1,000 to 250,000 shipments/month, $0.05 per additional | Essential plan plus bulk data export, dedicated customer support, remove Ship24 branding, Tracking API and webhook. 14-day free trial. |
More information on Ship24's pricing page. The Ship24 Shopify app is available on the Shopify App Store.
How to choose: freight-friendly API or eCommerce tracking platform
The decision is less "which is better" and more "which is built for the job":
- Pick Parcels App if the workflow is freight-heavy or consumer-facing, the volume sits below 1,000 tracking numbers per month, and budget predictability matters more than scaling headroom.
- Pick Ship24 if the workflow is eCommerce-focused, volumes are growing past a few thousand shipments per month, cross-border handler changes are common, or the team needs to develop and test against a free API tier before going to production.
Ship24's Tracking API is built for that pattern, with a shipment dashboard, branded tracking page, and delivery notifications available as separate, optional modules.
Frequently asked questions about Parcels App
Is Parcels App free to use?
The consumer Parcels App for iOS and Android is free to download with optional in-app subscriptions. The published API plans start at $9 per month on the Start 100 plan, which covers up to 100 unique tracking numbers per month.
Can I track a Parcels App shipment without an account?
Yes. Anyone with a valid tracking number can enter it on a multi-carrier site like Ship24 to retrieve status updates instantly, without registration.
Does Parcels App support webhooks?
Yes. The Parcels App developer API supports webhook callbacks for shipment status changes on its paid plans, so applications receive updates as carrier events are processed rather than polling for them.
Does Parcels App track cargo and freight?
The Start 100, Pro 300, and Premium 500 plans cover air cargo (AWB), road freight (LTL and FTL), and sea freight (container, bill of lading) alongside standard postal and courier tracking. The Elite 1000 plan covers postal and courier shipments only; cargo and freight tracking is not included at the highest published tier.
What is the cheapest tracking API for small businesses?
Ship24's Tracking API starts at $0 on the free tier with API access included, then $39 per month for 1,000 shipments on the entry Pro plan. Parcels App's cheapest published API plan is Start 100 at $9 per month for 100 tracking numbers, lower in absolute price but with a much smaller monthly allowance.
How fast are tracking updates?
Update frequency depends on the carrier's own data refresh rate. Both Parcels App and Ship24 pull updates from carrier sources at set intervals and push events through webhook callbacks as soon as new data is parsed.
