Javvy Coffee sends a shipment confirmation email containing your tracking number after your order ships. You can use the tracking link in that email or enter the tracking number in the Ship24 tracking tool above to follow your delivery.
Javvy orders may include coffee concentrate, protein coffee, creamers, syrups, and other products. Regardless of what you ordered, tracking normally becomes available only after the package has been prepared and dispatched.

Once your order has shipped, follow these steps:
Ship24 will display the tracking events made available by the courier, including updates such as shipment information received, in transit, out for delivery, and delivered.
Your tracking number should be included in the shipment confirmation email sent after your package leaves Javvy’s warehouse.
This is different from the order confirmation sent immediately after checkout. The order confirmation shows that Javvy received your purchase, while the shipment confirmation indicates that the package has been dispatched and includes the number used to track it.
If you are unsure which number you have, read Ship24’s guide to the difference between an order number and a tracking number.
After receiving your tracking number, you can check your Javvy delivery through Ship24:
Javvy currently identifies USPS as a carrier for domestic and international orders. The courier handling your specific delivery should appear in your shipment confirmation email or tracking results.
Javvy processes orders within 3 to 7 business days. Weekends and public holidays are not included in this processing period, and shipments are not dispatched on those days.
Processing time is separate from delivery time:
Shipping charges are calculated during checkout. The final delivery time can vary according to the destination, courier operations, weather conditions, public holidays, and customs clearance for international shipments.
A newly issued tracking number may not display shipment events immediately. This often happens when a shipping label has been created but the courier has not completed the first physical scan.
Other possible reasons include:
Check that you entered the tracking number rather than the Javvy order number. If the shipment was only recently dispatched, check again after the courier has had time to scan it.
For more information, see Ship24’s guide to common reasons for long parcel delivery times.
| Tracking status | What it means |
|---|---|
| Shipment information received | The courier has received the shipment details, but may not have the package yet. |
| In transit | The package is moving through the courier’s delivery network. |
| Out for delivery | The package has been assigned for delivery to the recipient. |
| Delivered | The courier has recorded the package as delivered. |
| Exception | A delivery problem or delay may require attention. |
The exact wording may differ between couriers. A status showing that shipment information has been received does not necessarily mean the courier has physically collected the package.
Javvy subscriptions create recurring orders based on the delivery schedule selected for the account. Once a subscription order is processed and shipped, its tracking number should be sent by email in the same way as a one-time purchase.
The customer portal can be used to manage future subscription deliveries. After signing in, subscribers can:
Changes should be made before the next renewal is processed. Javvy’s terms require subscription cancellations to be completed at least three days before the next billing date to avoid receiving the next scheduled order.
Once payment has been processed and the order is being prepared at the warehouse, it may no longer be possible to cancel or refund that shipment.
Javvy accepts PO box addresses within the United States and U.S. territories. Its shipping policy also includes APO, FPO, and DPO military addresses.
For other destinations, use a complete and accurate delivery address during checkout. Incorrect or incomplete address information can delay the shipment or prevent successful delivery.
A courier may occasionally mark a package as delivered shortly before it reaches the recipient. Javvy recommends allowing 1 to 3 days for the package to arrive when this happens.
During that time:
If the package is still missing seven days after it was marked delivered, contact Javvy through its support form and provide your order and tracking details.
You can also review Ship24’s guidance on what to do when a parcel cannot be found.
Javvy offers a 30-day money-back guarantee for a customer’s first order. The 30-day period begins on the delivery date.
Contact Javvy and receive approval before sending a return. Packages returned to the warehouse without prior authorization may not be accepted or refunded.
Approved refunds are returned to the original payment method. They generally take 5 to 10 business days to appear, although the final timing depends on the bank or card provider.
Subscription renewals and repeat orders should be cancelled before the payment method is charged. Once a paid order is being processed at the warehouse, it may no longer qualify for cancellation or a refund.
International return information is not consistent across Javvy’s current support pages. Contact customer service before returning an international order to confirm whether it is eligible and whether return-shipping charges apply.
Use the contact form in the Javvy Help Center for assistance with:
Javvy’s customer service team typically responds within 48 hours from Monday to Friday. Include your order number, tracking number, email address, and a clear explanation of the issue to help the team review your request.
Other coffee and tea businesses may use similar names. Only the official javvycoffee.com website and its customer portal can manage a Javvy Coffee order or subscription.
Before sharing account or payment information, check that the website or message is connected to the official Javvy Coffee domain.
Open the shipment confirmation email sent after your order ships and use the included tracking link. You can also copy the tracking number and enter it in the Ship24 tracking tool above.
The tracking number should be in your shipment confirmation email. It may not appear in the original order confirmation sent immediately after checkout.
Javvy processes orders within 3 to 7 business days. Weekends and holidays are not included.
The courier may not have completed its first scan yet. Check that you entered the tracking number rather than the order number and try again after the courier has had time to register the shipment.
Javvy currently lists USPS for domestic and international shipping. Check your shipment confirmation email because the service used for your particular order should appear with the tracking details.
Javvy accepts PO box addresses within the United States and U.S. territories, as well as APO, FPO, and DPO military addresses.
Future subscription deliveries can be managed through the customer portal. To avoid the next scheduled order, cancel at least three days before the next billing date. An order already paid for and being processed may no longer be eligible for cancellation or a refund.
Check all possible delivery locations and contact the local courier or post office. Allow 1 to 3 days in case the package was marked delivered early. Contact Javvy if it is still missing seven days after the recorded delivery date.
Approved refunds generally return to the original payment method within 5 to 10 business days. Your bank or card provider may require additional processing time.



