- Post Purchase
- International Shipping
- Couriers
- Shops
- Platforms
- Integrations
- Company
Frankie's Free Range Meats tracking helps you follow a frozen or refrigerated order after it has been dispatched. Once you receive a tracking number with your shipment information, enter it in the tracking section above to check available courier updates.
Frankie's ships orders only on certain days of the week. Since meat is packed frozen with dry ice and dairy products are kept refrigerated, checking the dispatch date and delivery progress can help you prepare to receive the package promptly.
| Shipping detail | Information |
|---|---|
| Delivery area | Continental United States |
| Dispatch schedule | Monday through Wednesday |
| Published transit time | 1 to 3 business days for Monday and Tuesday shipments, depending on location |
| Frozen-product packaging | Dry ice |
| Customer support | info@frankiesfreerangemeat.com |
How to Track a Frankie's Free Range Meats Order
After a tracking number has been issued for your shipment, you can follow its delivery progress with Ship24:
- Locate the tracking number provided with your shipment information.
- Enter it in the tracking section above.
- Click the search button.
- Review the latest status, location, and delivery events available from the courier.
Make sure you enter the shipment tracking number rather than your store order number. An order number identifies your purchase, while a tracking number follows the package during delivery. Ship24's guide to tracking numbers and order numbers explains how to tell them apart.
Why the Weekly Shipping Schedule Matters
Frankie's dispatches orders from Monday through Wednesday. An order placed after Saturday night may not be ready for shipment on the following Monday. Placing an order earlier gives the team more time to prepare and pack it for an upcoming dispatch day.
Frankie's lists a transit time of 1 to 3 business days, depending on location, for orders shipped on Monday or Tuesday. This is transit time after dispatch, not a guarantee that every order will leave immediately after checkout.
Tracking may therefore remain unavailable while the order is still being prepared. Courier updates begin only after shipment information has been created and the package enters the delivery process.
How Frozen and Refrigerated Products Are Packed
Meat products are frozen and packed with dry ice. Dairy products are kept refrigerated and positioned away from the dry ice to help preserve their flavor.
Dry ice may partially or completely evaporate during transit, so its absence at delivery does not by itself confirm that there is a problem with the order. Check the condition of the products as soon as the package arrives and follow Frankie's instructions if you have concerns.
What Your Tracking Status Means
Exact wording varies by courier, but common tracking updates include:
| Tracking status | What it usually means |
|---|---|
| Shipment information received | A shipping label or electronic shipment record has been created, but the courier may not have collected the package yet. |
| In transit | The package has entered the courier network and is moving toward the delivery address. |
| At local facility | The shipment has reached a facility near its destination and may be prepared for final delivery. |
| Out for delivery | The courier is expected to attempt delivery that day. |
| Delivered | The courier has recorded the shipment as delivered. |
| Exception or delay | An issue such as weather, an address problem, or an operational delay may be affecting delivery. |
A newly created label does not always mean the package is already moving. The first physical scan may appear after the courier collects or processes the shipment.
What to Do If Tracking Is Not Updating
A short gap between receiving a tracking number and seeing the first courier scan can be normal. If no tracking information appears, check that the number was copied correctly and does not contain extra spaces or missing characters.
If the package has already been dispatched but tracking remains unchanged:
- Check again later for a delayed courier scan.
- Review the estimated transit period for the shipment.
- Watch for an exception, address issue, or delivery-attempt notice.
- Contact Frankie's if the package has passed its expected delivery period.
For additional troubleshooting, review Ship24's guide on what to do when a parcel cannot be found.
Receiving a Frozen Frankie's Order
Try to be available when the shipment arrives. Once delivered, bring the package inside and inspect its contents promptly because the order may contain frozen or refrigerated products.
If you are concerned about product condition or quality, take a clear photo immediately after opening the package and email Frankie's as soon as possible. Frankie's states that it will not issue a refund when a photo is not provided immediately upon receipt.
First-time customers should also record a video while opening the package. Under Frankie's refund policy, a first-time customer who does not record the unboxing is not eligible for a refund related to product condition or quality.
Frankie's also states that customers who purchase more than three units of one individual item are not eligible for a refund simply because they are unhappy with that product. Consider trying a smaller quantity before placing a larger order.
Can You Change or Cancel an Order?
Cancellation is not guaranteed after an order has been submitted. If an emergency requires you to cancel, email Frankie's immediately, although the request may not be completed before the order enters preparation or shipping.
Address changes are also not guaranteed. Review the recipient name, street address, apartment or unit number, city, state, and ZIP code carefully before completing checkout.
How to Contact Frankie's Free Range Meats
For questions about an order, delayed shipment, cancellation request, incorrect address, or product condition, contact Frankie's at info@frankiesfreerangemeat.com.
Include relevant details such as your order number, tracking number, customer name, and a clear description of the issue. For concerns about products received, attach the required photo and, for a first order, retain the unboxing video.
Frequently Asked Questions
How do I track my Frankie's Free Range Meats order?
Enter the tracking number provided with your shipment information in the tracking section above. Ship24 will display available status updates from the courier handling the package.
When does Frankie's Free Range Meats ship orders?
Frankie's dispatches orders Monday through Wednesday. An order placed after Saturday night may not be ready for shipment on the following Monday.
How long does Frankie's Free Range Meats shipping take?
Frankie's lists 1 to 3 business days of transit, depending on location, for orders shipped on Monday or Tuesday. Order preparation and courier delays can affect the total time between checkout and delivery.
Where does Frankie's Free Range Meats deliver?
Shipping is available within the continental United States.
Why is my tracking number not showing any updates?
The courier may not have collected or scanned the package yet. Confirm that you entered a tracking number rather than an order number, then check again later for the first courier event.
What should I do when my order arrives thawed or in poor condition?
Photograph the products immediately after opening the package and email Frankie's right away. First-time customers should also have a video recording of the unboxing to remain eligible for a refund related to condition or quality.
Can I cancel a Frankie's Free Range Meats order?
Email Frankie's immediately when you need to request a cancellation. However, cancellation is not guaranteed after an order has been placed.
Can I correct my delivery address after ordering?
An address correction is not guaranteed after checkout. Contact Frankie's immediately, but review all delivery information carefully before submitting an order.
