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Folksy tracking

Folsky will allow you to get in touch with valuable and talented designers, artists and craftsmen who promote through this platform their best creations at quite accessible prices.

What is Folsky website?

Folsky is considered by many of its clients as the "home of British craftsmanship". A platform dedicated to e-commerce that brings together talented designers and craftsmen dedicated to creating the best products for you.
Every item at Folsky has been made with the care and dedication of those who know how to put their hands to the service of art: be it weaving, painting, carving, sewing, drawing... The result will always be a unique piece loaded with originality and dedication. Through each purchase, you will be supporting the professional growth of an authentic artist-craftsman.
If you are looking for an original gift for someone special, you can visit the Folsky website and access a world created just to make your moments the most special.

How popular is Folsky?

Folsky online shopping is a recognized platform not only in the UK but also in other parts of the world. The credibility of this e-commerce platform is such that about 85% of the customers are from the UK, while 4% are from Europe, 6% from the United States and 2% from Canada.

How do I track my package from Folsky?

The best way to track my Folsky package is to contact the seller from whom you purchased the item directly. From your Folsky user account, you can check the status of the Folsky tracking by logging into the control panel and clicking on "Your account" and then click on "Your purchases".
Another way to track your order is through the Folsky tracking number that will be sent to you by the seller at the same time the order has been shipped.

How much does it cost to sell on Folsky?

Selling at Folsky represents many benefits for sellers. Huge benefits compared to the small contribution they have to make by choosing any of the two plans offered. Among the enormous benefits obtained by all the designers and craftsmen who join this platform to ensure the promotion and sale of their creations, we can mention the following:

The Standard Plan (Investment of 0.15 euros + VAT on each item sold)

  • 3 free ads per month
  • Images to integrate into the listings: 5
  • A sales commission of 6% +VAT

The Folsky Plus Plan (Investment of 5 euros per month)

  • Totally unlimited free ads
  • Highlights
  • Put the listings on sale for free every day
  • Images for the listings in total: 10 per month
  • Free Etsy import service
  • Commission on sales of 6% + VAT

Every new vendor will be able to access courses to improve their online sales skills and they have 3 free product listings to get started. Once subscribed to Folsky, each seller has access to a totally free URL from which they can operate. They will have access to buyers from all over the world, among their many other benefits.
In addition, Folsky guarantees total profits to its sellers, by allowing them to have each payment transaction go directly to their stores.

How long does Folsky delivery take?

The vendors and craftsmen are in charge of establishing the Folsky shipping time. However, it is important that the customer is aware that this information can be obtained from the product page, where it will be reflected at the bottom of the ad.
Folsky delivery times may vary depending on both the transport company in charge and the delivery method chosen. In case of needing more detailed information, the customer can contact the seller.
To do so, follow these simple steps:

  • If the customer is a registered user, they can directly access the link "contact the seller" from the page where the chosen article is promoted.
  • Another way of contacting the customer is to access the seller's email address, which you will find in the message sent to you after the order has been processed. There, you will find the seller's email in the body of that email.

Does Folsky deliver only in England?

Folsky England in the spirit of supporting buyers offers the possibility to its sellers to promote their items in countries in Europe and other parts of the world. In the section United Kingdom you will find:

  • Germany
  • Cyprus
  • Bulgaria
  • Spain
  • Slovenia
  • Denmark
  • France
  • Hungary
  • Portugal
  • Italy
  • Lithuania
  • Sweden
  • The Netherlands

In the section Rest of the world, you will find the following countries:

  • China
  • Croatia
  • India
  • Iceland
  • Switzerland
  • Turkey
  • Mexico
  • Ukraine
  • Malaysia
  • Australia
  • South Africa
  • USA
  • Canada.

In any case, it is important that the customer before making any payment makes sure that Folsky covers his destination since it is possible that it does not appear in the list of countries. In addition, sellers are free to choose which markets to cover. To be sure, we recommend that you check the shipping details that appear at the bottom of the ads for each item.

What are Folsky shipping prices?

Folsky shipping costs will be determined by both the number of items shipped and the destination to which they are directed. These are always reflected at the bottom of the item's page. Folsky shipping costs are set directly by the seller and it is a process that is handled directly between the interested parties: Customer-Seller.
Each customer has the possibility to verify the total amount for purchase and shipping when simulating a purchase, a process that will become effective once you agree with the amount reflected and decide to click on "Buy".

How can I contact Folsky?

To contact the Folsky customer service team, we recommend you click on "Contact the technical support team" or write to the e-mail: support@folsky.co.uk indicating in detail the reason for your request so that the team can give you the best advice.
Folsky, as well as other platforms dedicated to e-commerce, has space with the most frequently asked questions, in which precise answers are provided to address different procedures. If you don't find what you are looking for, it is better to write to the e-mail address provided above.

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