
Epic Loot Shop tracking becomes available after your jewelry order is dispatched. Epic Loot Jewelry sends a shipping confirmation email containing your tracking number, which you can use on its order-tracking page or enter into Ship24.
Tracking information may not appear immediately after dispatch. Epic Loot advises allowing 3 to 7 business days for tracking details to update. For international shipments, more complete tracking information may appear after the package reaches its destination country.

You can check your Epic Loot order using either its tracking page or Ship24.
If you cannot find your shipping confirmation, check your spam or junk folder. Tracking is sent after dispatch, so an order that is still being processed may not have a tracking number yet.
Ship24 can help you follow an international order as tracking information becomes available during transit. You only need your shipment tracking number, not your Epic Loot order number.
Your tracking number is created when the order is prepared for dispatch. However, receiving a tracking number does not always mean the package has already started moving.
A courier may create a shipping record before physically scanning the parcel. During this period, tracking may show no results, “Pending,” or a similar early status. Epic Loot recommends allowing 3 to 7 business days for tracking information to update.
For help interpreting updates such as Pending, In Transit, Out for Delivery, or Exception, review Ship24's delivery status guide.
Delivery estimates begin after an order has been processed. Processing can vary by product and shipping option, so check the Shipping tab on the product page and the handling option selected for your order.
General shipping information lists 1 to 2 business days for processing. However, certain shipping options have different handling periods. Priority handling starts within 24 hours from Monday to Friday, while insured international shipping may begin processing within 7 business days.
| Destination | Estimated delivery after processing |
|---|---|
| United States | 7 to 12 business days |
| Canada and Europe | 7 to 12 business days |
| Australia and New Zealand | 8 to 15 business days |
| Asia | 8 to 15 business days |
| Central and South America | 10 to 20 business days |
These timeframes are estimates rather than guaranteed delivery dates. Customs clearance, courier delays, destination-country processing, and other logistics issues may extend delivery.
For more context about cross-border delays, read about common reasons for long parcel delivery times.
Epic Loot products are designed in Europe, but orders may be dispatched from fulfillment centers in the United States, Europe, or Asia. The dispatch location depends on stock availability and the customer’s location.
This means two customers ordering the same product may receive different delivery routes or transit times.
Items placed in one order may also be sent in separate packages. When this happens, each parcel may have its own tracking number and delivery date.
A lack of recent tracking events does not necessarily mean the package is lost. Common reasons include:
Start by checking that you entered the tracking number correctly. Avoid using your order number, payment reference, or confirmation number in place of the shipment tracking number.
If fewer than 7 business days have passed since dispatch, allow additional time for tracking to activate. Contact Epic Loot support when no information appears after that period or when the estimated delivery window has passed without an update.
Use the following steps when your order is taking longer than expected:
When contacting support, include your order number, tracking number, email address used at checkout, and a short explanation of the issue.
Questions about tracking, dispatch, delivery, or split shipments can be sent to:
Email: support@epiclootshop.com
Epic Loot indicates that inquiries are generally handled within 24 business hours. Contact support before sending a return because return instructions may depend on the item and fulfillment location.
Use the tracking number from your shipping confirmation email on Epic Loot’s order-tracking page or enter it into Ship24.
Tracking information may take 3 to 7 business days to update after dispatch. International tracking details may become more complete after the shipment reaches its destination country.
Your tracking number is sent automatically by email after the order is dispatched. Check your spam or junk folder if the message is not visible in your inbox.
Yes. Epic Loot offers shipping to more than 200 countries. If a destination cannot be serviced normally, its team may contact the customer to discuss another delivery solution.
Orders may be dispatched from fulfillment centers in the United States, Europe, or Asia, depending on stock availability and the delivery location.
Yes. Items from the same order may be divided into separate packages. Each shipment may have a different tracking number and delivery date.
The tracking number may not be active yet, or the courier may not have performed its first physical scan. Check the number for typing errors and allow up to 3 to 7 business days for tracking details to appear.
No. Delivery estimates begin after processing. Processing time can vary by product and shipping option, so check the Shipping tab on the product page before calculating the expected arrival period.



