Alo Yoga tracking

Alo Yoga lets you track an order as a guest using your email address and order confirmation number on a dedicated tracking page, or by signing in to your account and checking your order history.

How Alo Yoga provides order tracking

Alo Yoga's Track My Order page accepts the email address used at checkout along with your order or order confirmation number, so you do not need an account to check on a shipment. If you do have an account, the same tracking information is available in your order history, and a tracking number is also sent by email once the order ships.

For domestic orders, Alo Yoga names three UPS service tiers: UPS Ground for free standard delivery, UPS 2nd Day Air for $15, and UPS Next Day Air for $25. Returns work differently: Alo Yoga's prepaid domestic return label uses FedEx rather than UPS, so a returned item is dropped off with a different courier than the one that delivered it. International outbound shipping is offered as a single tier called "Premium Plus," though the specific courier behind that service is not named on the pages reviewed for this article.

Track your Alo Yoga order with Ship24

Once you have your tracking number from Alo Yoga, you can also check its status through Ship24:

1. Go to the tracking section above.
2. Enter your tracking number.
3. Click the search button.

Because Alo Yoga ships outbound orders through UPS and processes prepaid returns through FedEx, Ship24 automatically identifies which of the two networks your tracking number belongs to.

What to check when tracking has not updated

Alo Yoga notes that its shipping timeframes are best estimates, and delays can occur in transit or due to customs holds on international orders, so a tracking number that appears to pause briefly, particularly for international shipments, is not unusual. If your Track My Order lookup cannot find your shipment, double-check that the email address entered exactly matches the one used at checkout, since a small mismatch will prevent the guest lookup from working. Ship24's guidance on what to do when a parcel cannot be found and on the difference between a tracking number and an order number can help if the Track My Order page does not recognize your details.

Shipping regions and delivery estimates

Alo Yoga offers free shipping on all U.S. orders and free international shipping on orders over $75, excluding taxes, duties, and international processing fees. International delivery through the Premium Plus service is estimated at 1 to 7 business days. Alo Yoga does not ship to P.O. boxes, and international availability is limited to a defined list of countries shown on its shipping page; if your country does not appear there, Alo Yoga does not currently ship to that location.

Returns and customer support

Alo Yoga accepts returns of unworn, unwashed items within 30 days of purchase for a full refund, with a free prepaid FedEx return label for domestic U.S. orders processed through its online return portal; exchanges are also available for U.S. orders. International orders are not eligible for free returns, so international customers pay their own return shipping, and select bodysuits, underwear, and items marked Final Sale cannot be returned at all. In-store purchases follow similar 30-day terms at Alo Yoga retail locations. Support is available through the Help Center and an online contact form, with a dedicated email for international returns at internationalreturns@aloyoga.com; a general customer-support phone number was not found on the pages reviewed for this article.

About Alo Yoga

Alo Yoga is a Los Angeles-based athletic and lifestyle apparel brand whose name is an acronym for "air, land, ocean." The brand has grown from a yoga-focused apparel line into a broader athletic and lifestyle collection sold online, in Alo-operated retail stores, and through select wholesale partners. Its catalog now spans leggings, tops, outerwear, accessories, and a beauty and wellness line, in addition to the yoga-specific apparel the brand originally launched with. Alo Yoga also operates its own retail stores in addition to its online store and wholesale partnerships. Hence, a purchase made in person at an Alo store follows the same general 30-day return window as an online order.

However, in-store purchases are returned to a physical Alo location rather than through the online return portal. Alo Yoga's product range has also grown to include a beauty and wellness line alongside its core apparel and accessories, sold through the same online store and tracked through the same order history and Track My Order tools described above, regardless of the order's product category. This means a single account can hold order history spanning apparel, accessories, and beauty purchases, all searchable from the same order-history screen without needing a separate login, account, or lookup tool for each individual product category you have previously ordered from the brand. This applies equally regardless of which of these product lines the purchase belongs to, as long as the order is linked to the same customer account used to sign in.

Frequently asked questions

Can you track an Alo Yoga order without an account?

Yes. The Track My Order page only requires the email address used at checkout and your order or order confirmation number.

What courier delivers Alo Yoga orders?

Domestic orders ship via UPS Ground, 2nd Day Air, or Next Day Air, while prepaid domestic returns are processed through FedEx instead.

Does Alo Yoga offer free international shipping?

International orders over $75 ship free, excluding taxes, duties, and international processing fees; delivery is estimated at 1 to 7 business days.

Can international orders be returned for free?

No. International orders are not eligible for Alo Yoga's free return program, so international customers are responsible for their own return shipping costs.

What items can't be returned to Alo Yoga?

Select bodysuits and underwear, along with any item marked Final Sale, are excluded from returns.