Some of your questions

How much is it to ship a package to Switzerland from China?

Although life in Switzerland is known for being expensive, you can find a cheap way to send your parcels to this country. If you need to send a light parcel from the Red Dragon country, for example, the company Ship24 proposes cheap shipping from China to Switzerland with its service “Ship from China”.
This service gives 4 different fixed-price bands based on your parcel’s weight:

  • When your parcel’s weight is up to 500g, the shipping cost from China to Switzerland will be ¥99 (approximately US$14,50).
  • When it is up to 1kg, the shipping price from China to Switzerland is ¥149 (approximately US$21,80) for your shipping.
  • Up to 1,5kg, the shipping from China to Switzerland price is ¥199 (approximately US$29,10).
  • Up to 2kg, the shipping from China to Switzerland costs ¥249 (approximately US$36,40).

With the “Ship from China” service, you avoid any bad surprises related to the price. Once you know the weight of your package, you will know the price you will have to pay too. Please take note that your package must not exceed 2 kilos in total, with packaging and labels included.

Is the delivery from China to Switzerland fast?

Sometimes, customers think that shipping from China to Switzerland will take a long time since both countries are very far from each other. However, with the cutting-edge technology existing today, the shipping from China to Switzerland time has been reduced considerably and different courier companies are able to propose express shipping from China to Switzerland.
Ship24 for example will deliver your package from China to Switzerland in 8 days on average.
It is a short delay that can be extended occasionally, due to unpredictable events such as meteorological issues or due to specific events of the year like the Chinese New Year Holidays for example.
The good news is that this shipping time from China to Switzerland can take less than 8 days sometimes, when all the controls at the Swiss borders are fast, thus beating the shipping time of other big courier companies.

How do I ship a parcel from China to Switzerland?

Shipping a parcel from China to Switzerland can be easier than it seems. It is totally legit to have many questions, especially when you are doing for the first time your international shipping from China to Switzerland. 
Ship24 proposes an easy solution by allowing you to order your delivery from China to Switzerland online. For this, you just need to follow these easy steps:

  • You need first to go on the Ship24 homepage.
  • When you are on the Ship24 homepage, you will have to click on “Ship from China”, in the top menu on the top right.
  • When you are ready to send your parcel, you will have to click on “Send parcel now”.
  • Then, you will have to fill in relevant information useful for your purchase and so that the company can contact you to pick up your parcel: your telephone number, your passport number, or your Chinese ID card number, etc.
  • The next step will be to fill in information about the recipient of the parcel, for the reception.
  • The last step will be the payment. All you need to do now is to pay for your parcel delivery with one of the payment cards proposed on the Ship24 website.
  • The company comes directly to your place to pick-up your package and send it to Switzerland. You don’t need to worry anymore, you can now order your delivery online and send your package from home thanks to Ship24.

What payment methods work to send my parcel from China to Switzerland?

Once you are ready for your China to Switzerland shipping and once you have filled in the necessary information asked on the Ship24 website, you will need to proceed to the last step to complete your order: the payment. On the website, different payment cards will be proposed:

  • Visa
  • Mastercard
  • American Express
  • Discovers
  • Diners Club
  • JCB

No matter which payment card you will use, your payment will always be totally secured thanks to a reliable payment processing software called “Stripe” that Ship24 uses. This software assures the most secure payment experience possible when you order your parcel delivery.
Very soon, Ship24 will give the possibility to its customers to pay through other payment methods such as Alipay and WeChat.

How do I track my parcel from China to Switzerland?

It is always reassuring to be able to follow your China to Switzerland international shipping. No matter which courier company you will use, maybe DHL to ship from China to Switzerland or other companies like FedEx or USPS, you will always have the possibility to track your package on the Ship24 website. The platform works as a universal tracking tool and you simply need to follow these easy steps to track your parcel:

  • First, go on the Ship24 home page
  • Copy-paste the tracking number in the search bar
  • Click on the white and blue arrow to enter

Then, you will be able to see all the tracking details related to your parcel from China to Switzerland:

  • The order status
  • The current location of the package
  • The name of the transporter
  • The next steps of the delivery
  • The final date of the delivery

If when you enter the tracking number in the search bar and after clicking on the enter button you obtain the sentence “not found” instead of the tracking details, it may be because you entered the order number.
Both numbers often look similar but don’t have the same utility, it is impossible to track a package thanks to the order number, you will necessarily need the tracking number. You can find both of them in the confirmation email you received just after making your delivery purchase usually. Once you see both numbers, you can double-check which one is the tracking number and try again on Ship24. 
If you put the right tracking number, the problem can come from the fact that it is better sometimes to track the package one day after the purchase, the time for the system to receive all the tracking details.
If you have any questions related to your tracking number or to your international parcel delivery from China to Switzerland in general, you can always contact the company through the contact page. An agent will contact you within the shortest delays.

Is there a pick-up service for my shipping from China to Switzerland?

You will find a lot of courier companies proposing a pick-up service for your parcel. However, this service is most of the time charged at expensive prices.
One of the advantages of Ship24, which allows the company to reach short shipping delays, is its free pick-up service. After your online purchase on the Ship24 website, an agent will call you by phone in Chinese to schedule a convenient pick-up date and time. This service is available in over 120 Chinese cities, so while making your purchase, you will just need to select your city and district in China.
The agent will come to the selected city and district to pick-up your package at the agreed date and time.
This service really facilitates the shipping from China to Switzerland since the customers don’t have to bring their parcel to an office or relay point anymore, they can order online and stay home while an agent comes to pick-up the parcel.
Besides, this service allowed the company to have one of the fastest shipping times during the Covid-19 pandemic, since everybody had to stay inside, it was not possible to bring parcels to offices. Proposing this pick-up service free of charge convinced many customers to use the services of the company Ship24 during 2020.

What can I send from China to Switzerland?

For your shipping to Switzerland from China, you will need to check the rules of the company you will use for this shipping. With Ship24, some items are forbidden. The company scans every package before sending them, if one of the prohibited goods is found, the parcel will be returned to the sender at his own expense. Please find below a shortlist of the prohibited items:

  • Liquid, powder and paste (liquid cosmetics, toothpaste, capsule drugs,…)
  • Documents (currencies, publications, imitation cards…)
  • Perishable products (food, plants, all live animals except properly packaged bees, silkworms and leeches)
  • Magnetic goods (speakers, products with strong magnetic fields…)
  • Some categories of products (adult products, drones, electronic cigarettes…)
  • Batteries and electronic products with batteries (mobile phones, computers…)
  • Weapons (hand weapons, imitation and ammunition)
  • Hazardous goods (compressed gas products, erosive, toxic gas, flammable, erosive,…)

You can find a detailed list on the following page.
Another point to take into account, when you will send your parcel, is its size. To send it from China to Switzerland, you will need to respect some measures:

  • The longest side of the parcel must not exceed 60cm.
  • The sum of all the sides length should not exceed 90 cm.
  • The maximum weight of your parcel with labels and packaging must not exceed 2000 grams (2 kilos).

Each rule is different according to the courier company you will ship with.