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Some of your questions

How long does it take to ship from China to the Netherlands?

If you need one of the fastest shipping times from China to the Netherlands, then Ship24 is a solution for you.
With its service “ship from China”, the company can help you with your shipping from China to the Netherlands with an 8 days delivery time on average.
Occasionally, this delay can be extended due to unpredictable issues such as meteorological problems or again due to peak times of the year such as the Chinese New Year Holidays.
However, when all the controls at the Dutch borders are fast and when there are no unpredictable issues or particular events, this shipping from China to Netherlands time can be reduced to 5 or 6 days, beating the delivery time proposed by other big international courier companies. 
The advantage of Ship24 is the fast delivery proposed for a cheap price and secure shipping at the same time.

What is the cheapest way to ship from China to the Netherlands?

If you are looking for cheap shipping from China to the Netherlands, you should be entirely satisfied with the “Ship from China” service. Ship24 proposes 4 fixed price bands based on your parcel’s weight, you will never have any bad surprises related to the price of your parcel shipping. The 4 four fixed prices are the following:

  • Up to 500g, shipping costs from China to the Netherlands are ¥99 (approximately US$14,50).
  • Up to 1kg, the shipping price from China to the Netherlands is ¥149 (approximately US$21,80) for your shipping.
  • Up to 1,5kg, the shipping from China to the Netherlands price will be ¥199 (approximately US$29,10).
  • Up to 2kg, the shipping from China to the Netherlands costs are going to be ¥249 (approximately US$36,40).

As you can notice, there is a limited weight, Ship24 is indeed the best solution if you want to ship from China to the Netherlands for light parcels (under 2 kilos with labels and packaging included).

How can I ship a package from China to the Netherlands?

Sometimes, international shipping from China to the Netherlands can seem complicated, people often think that shipping from a continent to another must present a lot of rules, take a lot of time and be expensive.
However, Ship24 proposes a very easy way to realize your shipping from China to the Netherlands. You can do everything from home by just going to the official website of the company. You just need to follow these easy steps:

  • You need to go first on the Ship24 homepage.
  • When you are on the homepage, you will have to click on “Ship from China”, in the top menu on the top right.
  • Then, when you are ready to send your parcel, you can click on “Send parcel now”.
  • The next step will be to fill in relevant information about your contact, such as your telephone number, your passport number, or your Chinese ID card number, etc.
  • Then, you will fill in information about the recipient of the parcel, for the reception.
  • The last step will finally be the payment. All you need to do now is to pay for your parcel delivery with one of the payment methods proposed on the Ship24 website.

The company comes directly to your place to pick-up your package and send it to the Netherlands. You don’t need to worry anymore, you can order your delivery from home and send your package from home thanks to Ship24.

What payment methods do I use to send a parcel from China to the Netherlands?

Once you are ready to send your package from China to the Netherlands and once you will have filled in the information asked on the website before sending your package, you will just need to proceed to the payment of your delivery from China to the Netherlands. You will have the possibility to choose between different payment cards on Ship24:

  • Visa
  • Mastercard
  • American Express
  • Discovers
  • Diners Club
  • JCB

Ship24 uses a reliable payment processing software called “Stripe” to secure your online payment. It’s a software used by different big companies that want to bring to their customers the most secure payment experience possible. Soon, you will be able to pay for your “Ship from China” service through Alipay and WeChat too on Ship24.

How can I track my package from China to the Netherlands?

Being able to see where your package is when you are shipping to the Netherlands from China is always reassuring. With Ship24, you can follow every step of the delivery and know any time where your package is.
To do so, you just need to follow these easy steps:

  • Go on the Ship24 home page
  • Copy-paste the tracking number in the search bar
  • Click on the white and blue arrow to enter

Then, you will see all the tracking details related to your parcel from China to the Netherlands:  your order status, the current location of the package, the transporter name, the next steps of the delivery and the final date of the delivery.
If instead the sentence “not found” appears, it can be due to the fact that you entered the order number instead of the tracking number.
You can double-check that in the confirmation email you received just after making your purchase. In this email, you will see which number is the tracking number and which one is the order number. They often look similar and people confuse both numbers sometimes.
Besides, it can be better to try to track your parcel the day after making the purchase of your China to the Netherlands shipping, to give the time to the system to receive all the tracking details. 
In addition, Ship24 is able to track any parcel, so even if your China to the Netherlands international shipping is made with another company, you can still use the platform to track your parcel.

How does the pick-up service work for my parcel from China to the Netherlands?

One of the big advantages of Ship24 is its free pick-up service. This service is free of charge, which is what differentiates it from other services proposed by big international courier companies. It is available in more than 120 Chinese cities, so you just need to select your city and district while you are making your purchase. Once you have made your delivery purchase through the website, you will receive a confirmation email and a phone call in Chinese from one of the agents, to schedule a convenient pick-up time. The agent will come to your pick-up your parcel at the agreed date and hour.
Ship24 facilitates the shipping from China to the Netherlands with this service because the customers don’t have to bring their parcel to an office or a relay point anymore. The delivery system of Ship24 has been especially fast compared to other companies during the Covid-19 pandemic thanks to this pick-up service.

What is the import tax in the Netherlands?

When you import your parcel from China to the Netherlands, you will have to pay an import tax to the Dutch customs authorities, only if the total value of your package exceeds the threshold fixed by the European authorities.
For all European countries with the Netherlands included, this threshold is fixed to 22 euros. It corresponds to a small amount, in order to favor exchanges between countries members of the European Union.
It is recommended to check the minimum threshold fixed by Europe and the Netherlands, in case it would change because the courier company is not responsible for this possible modification. This is the responsibility of the sender to check this, in order to avoid any additional costs that the receiver of the package would have to cover.

What type of items can I ship from China to the Netherlands?

When you will ship from China to the Netherlands, there are a few things you won’t be able to send. If you use Ship24, you must take into account the existing list of the prohibited items. The company scans every parcel before sending them, to avoid any issue. So if one of the items from the prohibited list is detected, the parcel will be returned to you at your own expense. 
Here is a shortlist of the goods that can’t be shipped with Ship24:

  • Liquid, powder and paste (liquid cosmetics, toothpaste, capsule drugs,…)
  • Some categories of products (adult products, drones, electronic cigarettes…)
  • Batteries and electronic products with batteries (mobile phones, computers…)
  • Documents (currencies, publications, imitation cards…)
  • Hazardous goods (compressed gas products, erosive, toxic gas, flammable, erosive,…)
  • Perishable products (food, plants, all live animals except properly packaged bees, silkworms and leeches)
  • Magnetic goods (speakers, products with strong magnetic fields…)
  • Weapons (hand weapons, imitation and ammunition)

For more details and other types of goods, you can go on this page. You will find a detailed list of the items you won’t be able to ship.
Another important detail is the size of your package. If you want to ship from China to the Netherlands, the longest side of your parcel should not exceed 60 cm and the sum of all the sides’ length should not exceed 90 cm.

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