Some of your questions

What is the cheapest way to ship from China to Italy?

If you want to ship from China to Italy, one of the cheapest ways is to use the service “Ship from China” on Ship24. The company offers you cheap shipping from China to Italy for parcels weighing between 0 and 2 kilos. You won’t have any bad surprises related to the price because they are fixed and correspond to specific weight bands:

  • Up to 500g, the shipping price from China to Italy is ¥99 (approximately US$14,50).
  • Up to 1kg, the shipping costs from China to Italy are ¥149 (approximately US$21,80) for your shipping.
  • Up to 1,5kg, you will have to pay ¥199 (approximately US$29,10).
  • Up to 2kg, the shipping from China to Italy price will be ¥249 (approximately US$36,40).

If you need to ship more kilos, you will have to check which courier company suits the best to send your parcel from China to Italy. But for all your light parcels, Ship24 stays one of the cheapest and fastest options. The company allows you to ship from China to Italy and from China to more than 35 other countries worldwide, always proposing the same price ranges.

Is shipping from China to Italy fast?

People often think that China to Italy international shipping will take a long time since both countries are far from each other. However, the technology Ship24 has today and its approach in the domain of cross-border logistics enables the company to deliver your package from China to Italy within the shortest delays. 
On average, the service “Ship from China” delivers your parcel in 8 days, sometimes even less when the controls at the Italian borders are fast. The shipping time can be reduced to 5 or 6 days in these cases, offering a service as fast as when you ship from China to Italy with FedEx or DHL for example.
Due to meteorological events or during peak times of the year like the Chinese New Year Holidays, the delivery from China to Italy can last longer but these events remain exceptional. 
Ship24 proposes one of the fastest shipping from China to Italy today and one of the cheapest prices on the market.

How can I ship from China to Italy?

People are sometimes stressed when it comes to international shipping from China to Italy for their packages because the countries are located on different continents and when distances are far, it can seem complicated and expensive at first look. 
For all your light parcels under 2 kilos, Ship24 proposes easy solutions for your shipping to Italy from China. You can order your delivery from home, by going on the Ship24 website and following a few easy steps:

  • You need first to reach the Ship24 homepage.
  • When you are on the homepage, you will have to click on “Ship from China”, in the top menu on the top right.
  • Then, when you are ready to send your parcel, you will click on the button “Send parcel now”.
  • After that, you will need to fill in the relevant information about you, such as your telephone number, your passport number, or your Chinese ID card number, etc.
  • Then you will fill in information about the recipient of the parcel, for the reception.
  • The last step will be the payment: all you have to do is to pay for your parcel delivery with one of the payment methods proposed on the Ship24 website.

What payment method is the best when I want to send a parcel from China to Italy?

There is no payment method which is better than another, it only depends on your preferences and if you ship your package with Ship24, different payment cards are proposed:

  • Visa
  • Mastercard
  • American Express
  • Discovers
  • Diners Club
  • JCB

Ship24 will soon propose a payment with Alipay and Wechat too.
Once you will have filled in the necessary information related to your parcel pick-up and you will be ready to confirm your order, you will realize your payment through Stripe, a reliable online payment software used by big companies.

How do I track a parcel from China to Italy?

For your China to Italy shipping, it is always nice to stay informed about the different steps of the delivery and being able to check different details related to it such as:

  • The name of the transporter
  • The order status
  • The current location of the package
  • The next steps of the delivery
  • The date the package is supposed to arrive at the final destination

Ship24 gives you the possibility to track your parcel, even if the service used for your delivery is not the service “Ship from China”. Ship24 is a universal tracking tool that allows you to track your package at any time and give you an idea about the remaining shipping time from China to Italy.
For that you just need to:

  • Go on the Ship24 homepage.
  • Copy-paste the tracking number of your parcel in the search bar.
  • Click on the blue and white arrow to enter.
  • Then you will receive all the details about your parcels.

If the sentence “not found” appears instead of your tracking details, it may be because you put the order number instead of the tracking number in the search bar.
You can double-check in the confirmation email you received after your purchase which one is the tracking number and which one is the order number. These numbers often look similar and a lot of people make the confusion.
Occasionally it can due to the system. Sometimes it is better to try to track your parcel one day after the purchase and not the same day, the time for the system to receive all the tracking details.
If you have any questions or doubts, you can always contact Ship24 by going on the contact page, once you have sent a message, one agent will answer you within the shortest delays to solve the issue or give you precisions.

Is there a pick-up service for my parcel from China to Italy?

When you will do your shipping from China to Italy with Ship24, you will schedule a pick-up time after the purchase of your parcel. One agent will call you by phone in Chinese to establish the most convenient pick-up time for you. It is a free service proposed by the company that differentiates it from other courier companies with which you have to pay for this service. Thanks to Ship24, you can do everything from home: make your delivery purchase on the official website and stay home while the pick-up service comes to take charge of your parcel and deliver it to Italy.
You just need to select your city and the district where you live, among the 120 cities proposed by the pick-up service on the Ship24 website. Once you have selected it and paid for your parcel delivery, you just have to wait for the pick-up service to call you. China to Italy shipping has never been so easy thanks to Ship24.

What is the import tax in Italy?

Every time you ship a package internationally, there is an import tax needed to be paid if the total value of your parcel is exceeding the threshold fixed by the authorities of the country. The threshold for Italy and other European countries is fixed at 22 euros. 
It is a small amount fixed by Europe to favor exchanges between countries members of the European Union.
Usually, the declared value limits fixed by Ship24 match the taxes application threshold of the destination country so in practice, the receiver won’t have to pay anything (because when the total value of your parcel exceeds 22 euros, it is the receiver of the parcel who will have to cover the import taxes if any when the package arrive at the Italian borders).
Please keep in mind that if there are any import taxes raised, it is not the responsibility of Ship24.

Can I ship any kind of items from China to Italy?

Before sending your parcel from China to Italy, you need to check a few details, first the limitation size of your parcel: the longest side doesn’t have to exceed 60 cm and the sum of all the sides length should not exceed 90 cm. 
Then, some items that can’t be shipped to Italy such as:

  • Batteries and electronic products with batteries (mobile phones, computers…)
  • Hazardous goods (compressed gas products, erosive, toxic gas, flammable, erosive,…)
  • Weapons (hand weapons, imitation and ammunition)
  • Magnetic goods (speakers, products with strong magnetic fields…)
  • Documents (currencies, publications, imitation cards…)
  • Some categories of products (adult products, drones, electronic cigarettes…)
  • Liquid, powder and paste (liquid cosmetics, toothpaste, capsule drugs,…)
  • Perishable products (food, plants, all live animals except properly packaged bees, silkworms and leeches)

To check the complete list of the forbidden items with Ship24, you can go on this page.
Each courier company has different rules and limitations for the goods delivery. 

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