USPS Redelivery

USPS Redelivery is a service that lets you request a second delivery attempt if your package couldn’t be delivered the first time. To schedule a redelivery, you’ll need the tracking number or the barcode from the delivery notice (PS Form 3849). You can request redelivery online, by phone, or by leaving the completed form in your mailbox.

What is USPS Redelivery?

When a USPS carrier can’t deliver a package, due to reasons like no one being available to sign for it or the item being too large, it’s held for redelivery or pickup. USPS Redelivery allows you to reschedule the delivery at no cost. You can make the request for eligible packages using the information on the notice left by your carrier.

Why a Package Isn’t Delivered

• No one was available to sign for it
• The mailbox was full or inaccessible
• The item was too large to leave securely
• A signature was required but not obtained

How to Schedule USPS Redelivery

• Visit the official USPS website and select "Redelivery"
• Enter your tracking number or barcode from PS Form 3849
• Select your preferred date and confirm your delivery address
• Submit your request by 2:00 AM CST for same-day redelivery (Monday–Saturday)

Alternatively, you can call 1‑800‑ASK‑USPS (1‑800‑275‑8777) or fill out the redelivery form and leave it in your mailbox for the carrier to collect.

Does USPS Redelivery Require a Signature?

Some items, especially those with insurance or special handling, may require a signature. In these cases, you can sign the form left by the carrier or authorize someone else to accept the package. Certain packages may not be left unless someone is present to sign in person or present valid identification.

Can You Track USPS Redelivery?

Yes, you can track your redelivery request using your USPS tracking number or the barcode on PS Form 3849. Enter it on the USPS website or use a universal tracking platform like Ship24 for updates on delivery status.

Common USPS Redelivery Tracking Statuses

• Out for Delivery: The package is on its way to your address
• Available for Pickup: It’s ready for collection at the post office
• Held at Post Office: Awaiting redelivery or pickup arrangement

Tracking Number Isn’t Working?

If your USPS redelivery tracking number doesn’t work, double-check the number on your notice or email. Sometimes it takes a few hours for updates to appear after USPS scans the item. For international items or shipments without tracking, updates may be limited.

If you’re still having trouble, contact USPS customer service or visit your local post office with your redelivery notice.

How Many Times Does USPS Attempt Redelivery?

USPS typically attempts redelivery once. If the second delivery is also unsuccessful, the package is held at the post office for a limited time. After that, it may be returned to the sender unless picked up or rescheduled again.

What If I Miss USPS Redelivery?

If you’re not available during the redelivery attempt, your package will be returned to the post office. You can still reschedule or pick it up before the return window ends. If it gets returned to the sender, additional shipping fees may apply if you want it sent again.

USPS Contact for Redelivery

To speak with someone about redelivery, call 1‑800‑ASK‑USPS (1‑800‑275‑8777). Follow the automated prompts, enter your tracking number, and confirm your delivery address and redelivery date.

USPS Redelivery FAQs

What is USPS redelivery?

It's a free service that lets you request a second delivery attempt for packages that couldn’t be delivered initially.

How do I schedule USPS redelivery?

Visit USPS.com, call their customer service line, or complete and return the redelivery form left by your carrier.

Can I track USPS redelivery?

Yes. Use your tracking number on the USPS site or Ship24 to check delivery status.

Why isn’t my tracking number working?

It might be entered incorrectly, or the system may not have updated yet. Try again later or contact USPS if it persists.

How many times will USPS redeliver?

USPS usually makes one redelivery attempt. If missed, the item is held temporarily before being returned.

What happens if I miss the redelivery?

The item will go back to the post office. You can reschedule or collect it. Unclaimed packages may be returned to the sender.