Salpost is a state-owned company established by the Government of Sierra Leone and is responsible for managing and operating all the country's postal services. Salpost is answerable to the Ministry of Information and Communication of Sierra Leone. The company is not known for having a wide range of postal services, however, Salpost delivery service is known to be very efficient and reliable nationwide.
Among the postal services of Salpost company, we can mention the following:
All postal services in Sierra Leone are managed by Salpost corporate monopoly, which acquired these rights through legislation passed by the government. For this reason, the country's postal services only operate through Salpost infrastructure and logistics network.
Sierra Leone's postal services date back centuries before its independence. Since its inception, the postal correspondence service has undergone many changes, which have resulted in ups and downs in quality. Since the establishment of the first general mail and telegraph department, the country's postal services have undergone significant changes, which have not improved since the beginning of Sierra Leone's civil war.
In fact, since the onset of the civil war on 23 March 1991, the operational quality and infrastructure of the postal services have been rapidly and dramatically weakened. Even after the civil war ended on 18 January 2001, the consequences of the war are still being experienced. Today, with the advent of the modern era and the development of new information and communication technologies, a difficult path has been created for the government of Sierra Leone to follow and provide quality postal services.
At present, due to the enormous challenge in the competitive postal market, Salpost has had serious difficulties with its international postal services. For this reason, the company, with the support of the government and the Ministry of Information and Communication, has decided to develop and implement some services such as Internet service or money transfer and exchange services. In this way, the company has managed to keep offering services to the public for the last 15 years.
Users can make use of the Salpost Sierra Leone tracking service just by entering its official website. Once inside the website, users will be able to use an electronic tool that facilitates the process of tracking and locating packages or postal correspondence.
The Salpost tracking electronic system can only be used by the user 12 days after he has finished the shipping and delivery procedures. Therefore, this system is only available for tracking and tracing international deliveries. Also, users must request the tracking number or code, which is necessary to make effective the process of tracking and tracing.
The company is able to manage and deliver both national and international destinations. At a national level, Salpost can distribute and deliver postal orders to any area or region of the country, including those more remote areas. The quality of its national deliveries is very safe and efficient.
For international shipments and deliveries, Salpost can deliver packages or postal correspondence to more than 192 countries around the world. This is possible because it is a member of the Universal Postal Union or better known as the UPU. It is important to mention that users can only make use of this kind of service, personally attending any of the company's post offices, which are distributed in the most important regions of Sierra Leone.
The issue of time is one that has always been under discussion at Salpost, especially when it comes to international shipping and delivery. Due to its incipient postal infrastructure, mailings and deliveries are sometimes delayed. However, for those deliveries of post or parcels at the national level, the approximate delivery time is 2 to 5 working days. With the use of the EMS service, the approximate delivery time is 1 to 2 working days.
The Salpost shipping time may vary due to several infrastructure factors that the company always takes into consideration before determining the delivery time and vary according to the final destination.
Salpost shipping fees can change constantly because the company occasionally makes changes in the price of its rates. According to the latest price list published by the company through the Ministry of Information and Communication, the average costs are the following:
It is important to mention that the users will only be able to process the shipments and deliveries of postal orders, attending personally to any of the postal offices of the country.
The first option is to go to the official website of the Government of Sierra Leone or to go to the official website of the Ministry of Information and Communication.
On these websites, users will be able to access important Salpost contact details such as mail number and official telephone number of the head office. They will also be able to obtain the home address of the Salpost headquarters.