Lion Parcel tracking

Enter your Lion Parcel tracking number on Ship24 to see the latest status updates for your package. You can track Lion Parcel shipments with a nomor resi or STT, follow several parcels in one place, and check parcels handled by other couriers during domestic or international delivery. You can also track through the official Lion Parcel website, the Lion Parcel app, or by asking the sender or agent for shipment details.

How do I track a Lion Parcel package?

There are several ways to track your Lion Parcel package. You can use Ship24, the official Lion Parcel tracking page, the Lion Parcel app, the shipping dashboard, or a Lion Parcel agent. In Indonesia, the tracking number may also be called a nomor resi or STT, so keep these terms in mind when checking your receipt, booking message, or online order details.

Track your Lion Parcel package on Ship24

1. Enter your Lion Parcel tracking number, nomor resi, or STT in the search field at the top of this page.
2. Click the search button to start tracking.

Ship24 is useful if your order involves more than one courier or if you want to track Lion Parcel together with other Indonesian delivery companies. You can also track couriers such as JNE, SiCepat, and Ninja Van from the same search field.

Track on the Lion Parcel website

1. Open Lion Parcel tracking page.
2. Enter your nomor resi or STT. If you have several shipments, separate each STT with a comma or space.
3. Click the "Track" button.

Tip: The official Lion Parcel tracker allows up to 5 STT numbers at one time. If one number does not work, check your receipt, email, marketplace order page, or booking confirmation for another reference number.

Track through the Lion Parcel app

You can also use the Lion Parcel app to check shipment status, order pick-up, check shipping rates, and manage shipment details. This option is useful if you booked the shipment yourself or if you often send parcels through Lion Parcel.

Track through the sender, marketplace, or Lion Parcel agent

If the shipment came from an online store, marketplace, or seller, check your order page first. Some sellers add the Lion Parcel resi or STT after the package is accepted. If you shipped from a branch or agent, ask the agent to check the status using your shipment receipt.

What is a Lion Parcel tracking number?

A Lion Parcel tracking number is the code used to identify your shipment. In Indonesia, this may be shown as a nomor resi or STT. You need this number to check the shipment status on Ship24, the Lion Parcel website, or the Lion Parcel app.

Where can I find my Lion Parcel tracking number?

• Receipt: Check the shipment receipt from the Lion Parcel agent or drop point.
• Email or SMS: Look for the booking confirmation sent after shipment creation.
• Marketplace order page: Check the logistics or delivery section of your order.
• Sender: Ask the seller or sender to share the correct nomor resi or STT.

Tip: Enter the tracking number exactly as shown. A missing digit, extra space, or wrong reference code can stop tracking results from appearing.

Why is my Lion Parcel tracking not updating?

Lion Parcel tracking may not update right away if the parcel has just been booked, has not received its first scan, or is waiting at a branch, hub, airport, or transit point. Tracking can also take longer to change during Ramadan, Lebaran, public holidays, bad weather, or high parcel volume periods.

• The shipment was just created: Wait for the first scan after the parcel is accepted.
• The number was entered incorrectly: Check the STT or nomor resi again and remove extra spaces.
• The sender has not handed over the parcel: A tracking number may exist before Lion Parcel receives the package.
• The parcel is between facilities: Some routes do not show a new scan until the next hub or delivery point.
• The shipment is delayed: Higher volume, holidays, or route changes can affect delivery movement.

If your parcel still cannot be found, read Ship24’s guide on why a parcel cannot be found. If the status has not changed for several days, you can also check our guide on where your package may be before contacting Lion Parcel support.

Understanding Lion Parcel tracking status updates

Tracking messages may vary by service, route, and scan point. The table below explains common Lion Parcel tracking stages in simple terms.

Status or stage	What it usually means
Shipment created	The shipment has been booked, but the parcel may not have been scanned yet.
Accepted or received	Lion Parcel has received the package at an agent, branch, or facility.
In process	The parcel is being sorted or prepared for the next delivery step.
In transit	The package is moving between cities, hubs, airports, or delivery facilities.
Arrived at hub	The shipment has reached a Lion Parcel facility and is waiting for the next scan.
Out for delivery	The courier is bringing the package to the recipient address.
Delivered	The package has been handed to the recipient or completed at the delivery point.
Failed delivery attempt	The courier could not complete delivery. This may happen because of address issues, no recipient, or access problems.
Returned to sender	The parcel is being sent back to the sender after a failed delivery process or other issue.

Note: Status names can appear differently on different tracking pages. Use the latest scan time, location, and delivery stage together to understand the shipment’s progress.

What is Lion Parcel?

Lion Parcel is an Indonesian logistics and courier company under the Lion Group network. It provides domestic and international shipping services for individuals, online sellers, businesses, and corporate customers. The company supports parcel delivery across Indonesia and selected international routes through its agent network, courier teams, land fleet, and access to aircraft through the Lion Group network.

Lion Parcel states that it reaches 98% of Indonesia, covers 38 provinces, and serves more than 50 countries worldwide. Its network includes 7,000+ drop points, 15,000+ couriers, 3,000+ land fleet, and 350+ aircraft. These network details matter for tracking because Lion Parcel packages may move through agents, hubs, land routes, air routes, and international handover points before final delivery.

Lion Parcel services and delivery options

Lion Parcel offers several shipping services depending on package size, speed, destination, and shipping need. The available option can depend on your origin, destination, package weight, and whether the shipment is domestic or international.

Service	What it is used for
REGPACK	Regular domestic delivery for standard parcels across supported routes in Indonesia.
JAGOPACK	Economy delivery for shippers looking for a lower shipping cost where available.
BOSSPACK	Priority delivery for parcels that need faster handling than regular services.
VIPPACK	Same-day service for selected routes, including intercity and inter-island delivery where available.
BIGPACK	Delivery for heavier parcels, usually starting from 10 kg.
BIGPACK FAST	Faster delivery for heavy parcels from 10 kg, with Lion Parcel stating a 2 to 3 day SLA for this service.
INTERPACK	International delivery service for shipments sent outside Indonesia.

Delivery time can change depending on the service, route, cut-off time, destination, and parcel volume. For the most current estimate, track your package using your Lion Parcel nomor resi or STT.

2026 Lion Parcel updates that may affect tracking

In early 2026, Lion Parcel continued to expand parts of its logistics network. One notable update was its strengthened Medan infrastructure, including a new hub near Kualanamu. This can support parcel processing for shipments moving through North Sumatra and air-connected routes.

Lion Parcel also prepared for higher parcel volume around Ramadan and Lebaran by increasing operational capacity in some areas. During busy periods, tracking may still show status updates, but delivery movement can take longer because more parcels are moving through the network.

For heavier parcels, BIGPACK FAST is also worth noting. This service is designed for larger shipments from 10 kg and may create different delivery expectations compared with standard cargo or economy services. If you are tracking a large Lion Parcel shipment, check the service name on your receipt or shipment details.

Does Lion Parcel deliver internationally?

Yes, Lion Parcel provides international shipping through its INTERPACK service and states that it serves more than 50 countries worldwide. International delivery can include extra steps such as export processing, customs checks, airline movement, destination-country handling, and final delivery by a local partner.

If an international shipment stops updating, it may be waiting for customs clearance, transfer to another carrier, or a new scan in the destination country. Use Ship24 to check Lion Parcel tracking together with other couriers if the parcel changes handling partner during delivery.

How do I contact Lion Parcel customer service?

If you need help with a Lion Parcel shipment, prepare your nomor resi or STT before contacting support. This helps the support team find the shipment faster.

• Phone: +62-21-80820072
• Email: help@thelionparcel.com
• Office: Jl. Agave Raya No. 55, Kedoya Selatan, Jakarta Barat, 11520
• Agent location: Use the Lion Parcel website to find a nearby agent or drop point.

When should I contact Lion Parcel?

• Your tracking number does not show any result after the first scan should have appeared.
• Your package has not moved for several days.
• The status says delivered, but you have not received the parcel.
• The parcel is delayed, damaged, lost, or returned to sender.
• You need help with a claim or shipment issue.

Frequently Asked Questions

Here are common questions about Lion Parcel tracking, nomor resi, STT, and delivery updates.

What is the difference between nomor resi and STT?

For Lion Parcel tracking, nomor resi and STT both refer to the shipment code used to track a package. You may see either term on your receipt, booking confirmation, or marketplace order page. Enter the code exactly as shown when using Ship24 or the official Lion Parcel tracker.

Can I track more than one Lion Parcel package?

Yes. Ship24 lets you track several parcels from one search field. The official Lion Parcel tracker also states that you can track up to 5 STT numbers at one time by separating them with commas or spaces.

Why is my Lion Parcel tracking number not found?

Your tracking number may not appear if the parcel has not received its first scan, the sender has not handed over the package, or the code was entered incorrectly. Check the number again and try later. If it still does not work, read Ship24’s parcel cannot be found guide or contact Lion Parcel with your receipt.

Why is my Lion Parcel tracking not updating?

Tracking may pause while the parcel is moving between facilities, waiting for sorting, or passing through a busy route. Ramadan, Lebaran, public holidays, weather, and high shipment volume can also affect delivery movement. If there is no update for several days, contact Lion Parcel support with your STT or nomor resi.

Does Lion Parcel deliver heavy packages?

Yes. Lion Parcel offers services for larger parcels, including BIGPACK and BIGPACK FAST. BIGPACK FAST is designed for heavy parcels from 10 kg and has a stated 2 to 3 day SLA, depending on service coverage and shipment conditions.

What should I do if my Lion Parcel package says delivered but I did not receive it?

Check with people at the delivery address first, including family members, reception, security, or a nearby collection point. If no one received the parcel, contact Lion Parcel with your STT, delivery date, recipient name, and address details. You may also need to ask the sender to help open a claim.