
Need to track a Kerry Express parcel? Just enter your tracking number into the field on the Kerry Express website or a tracking tool like Ship24. You'll get the latest update on where your parcel is and when it's expected to arrive.

You can track your shipment either on the Kerry Express website or through Ship24. Both platforms show real-time updates, but Ship24 lets you follow shipments across multiple carriers. This is helpful if your package is passed to another courier during the delivery process.
Follow these steps to check your parcel’s status on Kerry Express:
Ship24 allows you to track Kerry Express shipments, even if your parcel switches to a different carrier along the way. Here’s how:
You can also track your packages even when it is being shipped by Thailand Post.
Kerry Express tracking numbers usually contain 12 to 15 characters, often starting with letters like “TBK” followed by numbers. You can find this number in your shipping confirmation email, SMS, or receipt from the sender. If your tracking number doesn't work, check for typos or ask the sender to confirm it’s been activated.
Here are some of the updates you might see while tracking your package:
If the tracking hasn't updated for over 48 hours, it could be due to customs processing, a scanning delay, or system issues. Try again later or contact the sender for help.
Kerry Express operates across several Asian countries, including:
International shipments may be transferred to partner couriers for final delivery, which can slightly affect transit time.
| Country | Estimated Delivery Time |
|---|---|
| Thailand | 1–3 working days |
| Vietnam | 1–3 working days |
| Hong Kong | 1–3 working days |
If your Kerry Express tracking number isn’t working or there’s no update:
For delivered parcels you didn’t receive, check with neighbors or nearby pickup points.
Founded in 2006, Kerry Express is a parcel delivery company based in Thailand. It operates over 500 distribution centers and more than 2,000 service locations. Its services range from personal deliveries to corporate solutions, including cash-on-delivery and same-day shipping. The company serves both domestic and regional markets and continues to expand its international reach.
This usually means the parcel has a label but hasn't been picked up or scanned yet. You might see this just before shipping begins.
Make sure it’s typed correctly. If it’s still not recognized, contact the sender to confirm it’s been activated by Kerry Express.
No. You’ll need the tracking number to follow your parcel. If you don’t have it, check your email, receipt, or ask the sender for a copy.
It usually takes 1–3 working days within countries like Thailand and Vietnam. International delivery times vary depending on destination and partner couriers.
Yes, they offer regional and international services. For overseas delivery, they may hand off parcels to local carriers in the destination country.
