India Post AWB Tracking

India Post AWB Tracking

Couriers

India Post AWB tracking lets you follow a shipment using the airway bill number printed on the label or receipt. Enter the code on the India Post site, by SMS, in the Postinfo app, or on Ship24 to view status updates.

Stacked cardboard shipping boxes with Ship24 logo

What is an AWB?

An Air Waybill (AWB) is a shipment reference used for air transport. For India Post items that travel by air (e.g., Speed Post/EMS), the same code also works as your tracking number across the route.

AWB vs. consignment/tracking number

Term What it means Where you’ll see it Works on all tracking tools?
AWB number Air carriage reference for the parcel Shipping label / receipt (air legs) Yes, enter as the tracking code
Consignment / Tracking number Primary India Post reference for the item Receipt, label, order page, email/SMS Yes, same code used throughout

Tip: On most India Post labels, the AWB and consignment number are the same 13-character code.

Common AWB formats

Most trackable items use 13 characters: two letters + nine digits + two letters. Examples:

  • Speed Post / EMS: EE123456789IN or EM123456789IN
  • Parcels (CP series): CP162610693IN
  • Registered items (RX/RP): RX911239572IN

More examples are listed here: India Post Tracking Number.

How to track an India Post AWB

  • Website: Open “Track & Trace” on indiapost.gov.in and enter the code.
  • SMS: Send POST TRACK <code> to 166 or 51969 (keep “POST TRACK” in uppercase). Example: POST TRACK EE123456789IN.
  • App: Postinfo → “Article Tracking”.
  • Ship24: Enter the same code to follow hand-offs to partner carriers abroad.

Need full step-by-step options? See the hub page: India Post Tracking.

Status messages you may see

Examples include “Item Booked”, “Item Received”, “Item Bagged”, “Dispatched to BO”, “Out for Delivery”, “Item Delivery Confirmed”. For cross-border legs, you may also see “Send receptacle abroad (OTB)” or “Received receptacle from abroad”.

Where to find your AWB number

  • Receipt/label: Near “Consignment No.” or “AWB”.
  • Email/SMS: Sent by the post office, sender, or marketplace.
  • Order page: Shown in your account for marketplace orders.

Troubleshooting

“Number not found” or “invalid”

  • Compare the code with your receipt; watch for look-alikes (O/0, I/1, B/8).
  • Remove spaces or dashes; enter letters exactly as printed.
  • New items may appear only after the first scan; recheck after 24 hours.

No recent updates

  • Air legs and customs can pause scans for 24–72 hours.
  • After hand-off abroad, the destination postal service may post the next scan.
  • If nothing changes for several days, contact support or open a case: Complaint Tracking.

International AWB tracking

Use the same code when the parcel leaves India. You can keep checking on the India Post site and on Ship24. For timelines and tips, see International Tracking.

Quick examples

  • Speed Post/EMS AWB: EE932616828IN, EM015187942IN
  • Parcel AWB (CP series): CP162610693IN

Frequently Asked Questions (FAQs)

Is an India Post AWB the same as a tracking number?

For most air-carried items, yes. The AWB printed on the label is the same code you enter as the tracking number.

Can I track an AWB without internet?

Yes. Send an SMS: POST TRACK <code> to 166 or 51969. You’ll receive the latest status by reply SMS.

Why does Ship24 show updates that the India Post site doesn’t?

After hand-off, the destination carrier may post scans first. Try both with the same code.

Do AWB codes always end with “IN”?

For items booked in India, codes usually end with “IN”. Inbound items from other countries end with that country’s code (e.g., GB, US)..