India Post Article Tracking

India Post article tracking lets you follow the delivery status of registered letters, insured items, Speed Post letters/parcels, EMS, and many e-commerce parcels using a tracking code.

What counts as an “article” at India Post?

An article is a mailable item accepted by India Post (letter, packet, or parcel) that can carry a tracking code. Here’s a quick view:

How to track an India Post article

• Website: Use “Track & Trace” on indiapost.gov.in and enter your code.
• SMS: Send POST TRACK <code> to 166 or 51969 (keep “POST TRACK” in uppercase).
• App: Open Postinfo → “Article Tracking”.
• Ship24: Enter the same code on Ship24 to keep following hand-offs to partner carriers.

New items may appear only after the first scan. For step-by-step options, see our guide: India Post Tracking.

Understanding article tracking statuses

Common messages include “Item Booked”, “Item Received”, “Item Bagged”, “Dispatched to BO”, “Out for Delivery”, “Item Delivery Confirmed”, and for cross-border items, “Send receptacle abroad (OTB)” or “Received receptacle from abroad”.

International article tracking

You can use the same code when the article moves overseas. Updates may pause during export, air transit, or customs. After hand-off, delivery is usually continued by the destination postal service. Keep tracking on India Post and Ship24 with the same code.

If an article is lost or delayed

• Recheck after 24 hours; long legs (air or customs) can pause updates.
• Confirm the code with the sender and remove spaces or typos (O/0, I/1, B/8).
• Contact customer care (1800 266 6868) or file a case: Complaint Tracking.

Tips to reduce delivery issues

• Write the address clearly (house/flat, street, locality, PIN code, phone).
• Seal the item well and add a return address.
• Use insured or registered services for higher-value contents.

Quick examples

• Registered letter: RX911239572IN
• Speed Post letter/parcel: EE932616828IN
• EMS: EM015187942IN
• Parcel (CP series): CP162610693IN

Frequently Asked Questions (FAQs)

What is an India Post “article”?

It’s a mailable item accepted by India Post, such as a registered letter, packet, or parcel, that can be tracked with a code printed on the receipt or label.

Which article types can I track?

Registered items, Speed Post letters/parcels, EMS, many insured items, and most e-commerce parcels. Enter the code on the website, by SMS, in the app, or on Ship24.

Where do I find the article tracking code?

Check your receipt, label, order page, or the sender’s email/SMS. Look for a 13-character code with letters at the start and “IN” at the end.

Why is my article status not updating?

New scans can take time to appear, especially during air transit or customs. Recheck after 24 hours. If nothing changes for several days, contact customer care or open a case.

Can I track an international article with the same code?

Yes. Use the same code on India Post and Ship24 after the item is handed to the destination postal service.

What if my address was incomplete?

Items with incomplete addresses can be delayed or redirected. Contact customer care with your code and provide a clear address and phone number for redelivery when possible.