How do I track HX Express?
To track your HX Express package, you have two options that can provide you with real-time information on the status and location of your shipment. The first option is to directly access the HX Express website's tracking page, where you can enter your tracking number and receive updated information on the location and status of your package.
Another way is using a third-party tracking website, such as Ship24, to track your HX Express packages. Ship24 allows you to easily access information about parcels shipped through multiple carriers, including HX Express, via a single interface. Simply enter the tracking number associated with your order into the search bar, and Ship24 will return results showing your package's current location, estimated delivery date, transit history, and other relevant information.
How do I contact HX Express?
If you need to contact HX Express for assistance with your package or its delivery, there are several options available to you. The most direct and convenient way is to call the company's customer service department at +86 20 38063110. A customer service representative will be available to answer your questions and provide support for any issues related to your shipment or delivery status.
Alternatively, you can email HX Express for assistance. If you are in Southeast Asia, you can reach them at yw-cs01@hx-ep.com, while those outside of Southeast Asia can email gz_op03@hx-ep.com. Emailing the appropriate address will allow you to communicate with the customer service team, who can provide support and answer any questions you may have regarding your HX Express shipment.
About HX Express
Huixiang is a privately owned company that specializes in international trade and transportation agency services. Its main focus is to provide comprehensive logistics solutions for cross-border B2B and B2C sellers.
Established in September 2011, the company has been devoted to the advancement of cross-border e-commerce logistics in Southeast Asia. It provides logistics services such as customs clearance in Indonesia, Singapore, Malaysia, Vietnam, and other related services. The company has launched several cross-border e-commerce transportation lines by sea, land, and air, and offers Vietnam COD, Indonesian overseas warehouse delivery, and dispatch services to Singapore, Malaysia (West Malaysia), and Indonesia.
Huixiang recently launched its Huixiang package transportation service which allows customers to track their logistics information using a single order. This service is designed for shopping sellers and independent websites on major platforms in China and provides Southeast Asian consumers with personal parcel export logistics services from China's domestic collection warehouses to Southeast Asia. This makes it easier and faster for customers to purchase various commodities in mainland China.
