Asendia tracking

You can check the latest status of your parcel using your Asendia tracking number. Most online shoppers receive this number in a shipping confirmation email or inside their order history. Once you have it, enter it on Ship24 to see your latest shipment events, current location, and delivery progress.

Asendia often works with postal and delivery partners in the destination country. That means your parcel may start its journey with Asendia and later be delivered by a local operator such as USPS, Royal Mail, Canada Post, or La Poste. A multi-carrier tracking platform helps you follow the shipment across those handoffs without switching between different courier websites.

Recent factors that can affect Asendia tracking

Recent Asendia updates suggest that tracking delays or changes are more likely to come from customs processing, final-mile handoffs, and network disruptions than from the tracking system itself. For cross-border shipments, the most important factors are changing import rules, pickup-point delivery flows, and transport or postal service interruptions.

• U.S. customs changes: Asendia says shipments to the United States are now more exposed to duties, taxes, and stricter customs requirements, which can slow clearance and delay new tracking events.

• More pickup-point and locker deliveries: Asendia’s e-PAQ GO highlights out-of-home delivery, where parcels may be sent to collection points or lockers, so the final tracking flow may show collection-related statuses instead of standard home-delivery updates.

• Service disruptions can interrupt scans: Asendia’s service-update pages continue to flag events such as airspace restrictions and postal disruptions, which can slow movement between countries or create longer gaps between tracking scans.

How do I track my Asendia package?

You can track an Asendia parcel in a few different ways depending on the information you have and the stage of delivery.

Track with Ship24

Ship24 lets you track Asendia shipments across multiple courier networks in one place.

1. Go to the Ship24 homepage.
2. Enter your Asendia tracking number.
3. Click the search button to view the latest shipment updates.

Track on the Asendia website

You can also check your parcel directly on Asendia’s official tracking page. This can be useful when you want to review carrier-side details from the source.

1. Visit the Asendia tracking website.
2. Enter your tracking numbers.
3. Click "Track here."

Track with the local delivery partner

After international linehaul and customs clearance, the final delivery may be completed by a local postal or delivery company. At that stage, you may also see matching events on the destination carrier’s website, such as USPS tracking or Royal Mail tracking.

Asendia tracking status meanings

Tracking events help explain where your package is and what is happening at each stage of delivery. The wording can vary by country, service, or last-mile partner, but the following statuses are commonly seen during international delivery.

Tracking Status	Description
Shipment Information Received	The sender has submitted the shipment details to Asendia, but the package may not have been physically handed over yet.
Processed by Asendia	Asendia has received the parcel information and started processing it within its logistics network.
Data received	The shipment data has been entered into the tracking system, but the parcel may still be waiting for its next physical scan.
Shipping Label Generated	A shipping label has been created for the parcel, which usually means the shipment is being prepared by the sender.
Scanned to Pallet	The parcel has been grouped with other shipments on a pallet for bulk handling and onward transport.
Out for delivery	The parcel is with the final delivery carrier and is scheduled to be delivered that day.
Item received by carrier	The package has been handed over to the carrier responsible for transporting or delivering it.
Delivered	The parcel has been delivered to the recipient, mailbox, pickup point, or another approved delivery location.

If delivery is attempted but not completed, check whether the package is waiting at a post office or collection point. You can also review this guide on where to collect your package.

Where to find your Asendia tracking number

Your Asendia tracking number is usually shared by the seller, marketplace, or shipping confirmation system once the order has been processed. You will often find it in one of the following places:

• Your shipping confirmation email
• Your order history on the store or marketplace website
• SMS or app notifications from the seller
• A printed shipping receipt for parcels sent at a service point

What does an Asendia tracking number look like?

Asendia tracking numbers do not follow one fixed format. Depending on the service, origin country, and shipping route, the tracking ID may contain a mix of letters and numbers and can vary in length. Some Asendia shipments use formats that look similar to postal tracking numbers, while others use internal eCommerce or logistics reference codes.

Based on common examples, an Asendia tracking number may:

• Start with letters followed by numbers and end with a country or routing code, such as AS010007869US or AS010501721US
• Use a longer alphanumeric format, such as EEUS027373790JP0 or EEUS027988469JP0
• Appear as a shorter mixed code with letters and numbers, such as AHOY1X39DP45

If you are not getting results, double-check that you are entering the tracking number and not the order number. This guide explains the difference between a tracking number and an order number.

Why is my Asendia tracking not updating?

It is common for tracking to pause for a period during international delivery. A shipment can still be moving even if no new public scan appears for a day or two. This usually happens when the parcel is traveling between countries, waiting for customs inspection, or being transferred from one carrier to another.

• The parcel is in international transit between scan points.
• The shipment is waiting for customs clearance.
• The local carrier has received the parcel but has not published the next scan yet.
• The tracking number was entered incorrectly.
• The sender created the label, but the parcel has not yet been handed over.

How long does Asendia tracking take to update?

Tracking does not update every second. In most cases, a new event appears after the parcel reaches the next processing point, clears customs, or is scanned by the final-mile carrier. Updates are often slower during weekends, public holidays, and long international transport legs.

If your parcel is crossing borders, it is normal to see a longer gap between scans than you would with a domestic shipment. Tracking activity usually becomes more frequent again once the parcel reaches the destination country and enters the local delivery network.

Domestic and international Asendia tracking

Asendia is best known for cross-border e-commerce delivery. International tracking often shows key milestones such as acceptance, export, customs clearance, arrival in the destination country, and final-mile delivery. Domestic tracking can be more detailed when the parcel stays within one local network from start to finish.

For international shipments, the final delivery is often carried out by a local postal or delivery company. In many cases, you can still use the original tracking number to follow the parcel through that handoff.

How long does Asendia take to deliver?

Delivery times depend on the service selected by the sender, the destination country, customs procedures, and the final-mile carrier. Cross-border shipments usually take longer than domestic deliveries because they move through export handling, international transport, import processing, and local distribution.

• Priority services: Usually faster and better suited for time-sensitive shipments.
• Standard cross-border services: Often used for general e-commerce orders and may take several business days to a few weeks depending on the route.
• Economy services: Usually the slowest option and may involve fewer scan events during transit.

Transit times can increase during peak seasons, customs backlogs, weather disruptions, or destination-country delivery delays.

Who delivers Asendia packages?

Asendia works with a network of postal and delivery partners to move parcels across borders. Depending on the route, your shipment may start with Asendia and later be delivered by a local operator in the destination country.

Examples of possible last-mile partners include USPS, Royal Mail, Canada Post, and La Poste. The exact partner depends on the service and destination.

Asendia tracking vs Ship24 tracking

The official Asendia website is useful for checking a shipment directly with the carrier. Ship24 gives you a broader tracking view when the parcel moves across different courier networks during international delivery.

This is especially helpful when Asendia hands the parcel to a local operator in the destination country. Instead of checking multiple courier websites separately, you can track the shipment in one place and view the delivery history across each handoff.

For businesses, Ship24 also offers a tracking API that can be integrated into order management, customer support, and shipment visibility workflows.

Why track Asendia packages with Ship24

International shipments often change hands between origin carriers, customs authorities, air transport networks, and local delivery partners. A multi-carrier tracking platform helps you follow the parcel through each stage without relying on a single carrier view.

• Track Asendia shipments and local handoff events in one place.
• See milestone updates across cross-border delivery stages.
• Reduce confusion when the final-mile carrier differs from the origin carrier.
• Check multiple shipments from different couriers on the same platform.

About Asendia

Asendia was created in 2012 by Swiss Post and La Poste and focuses on international mail, parcel, and eCommerce delivery services. Its network is built for cross-border shipping, which is why many shipments move through a combination of export processing, international transport, customs clearance, and local postal delivery before reaching the final address.

Frequently asked questions about Asendia tracking

Commonly asked questions about Asendia tracking.

Why is my package stuck at customs?

Customs clearance is a normal part of international delivery. A parcel may stay at customs while authorities review paperwork, inspect contents, or assess duties and taxes. Delays are more likely if shipment details are incomplete or if import rules have changed for the destination country.

Who delivers Asendia packages in the USA?

Many Asendia shipments entering the United States are handed to a local delivery partner for final-mile service, often USPS. The exact delivery partner can vary by service type and route, so it is best to follow the latest tracking events to see which carrier currently has the parcel.

Can I change my delivery address after shipment?

Address changes are difficult once a parcel is already in transit. If you notice a mistake, contact the seller as soon as possible. In some cases, the final-mile carrier may offer redelivery, hold-for-pickup, or local rerouting options after the parcel reaches the destination country.

What happens after a missed delivery attempt?

If delivery cannot be completed, the carrier may attempt delivery again or hold the parcel at a post office, pickup point, or locker. The tracking page often updates with collection or redelivery instructions. It is best to act quickly so the parcel is not returned to the sender.

Why does the tracking number work on more than one website?

This usually happens because the shipment has been transferred between carriers during international delivery. Asendia may handle the cross-border part of the route, while a local postal or delivery partner completes the final mile. The same parcel can therefore appear in more than one tracking system.