Want to track your Aras Kargo shipment? Just enter your tracking number above to see the latest updates, including where your package is and when it’s expected to arrive. Ship24 supports Aras Kargo and many other couriers, so you can check all your deliveries in one place.

As of early 2026, Aras Kargo has prioritized digital transformation, upgrading its tracking experience, expanding delivery flexibility, and strengthening operational resilience after late-2025 disruptions.
If you have an Aras Kargo tracking number, you can follow your shipment easily with Ship24. Here's how:
You’ll see status updates, location scans, and delivery estimates. If your parcel switches carriers, Ship24 will still track it using the same number.
The official website provides direct access to online tracking. This is a common way to check your tracking information or find a branch near you. The site also shows details for Aras Standard delivery and Aras Günaydın service.
The Aras Kargo mobile app allows you to get notifications on your phone. It is useful for shoppers who want to check their delivery status while they are away from a computer. You can also find the Aras Kargo contact number in the app if you need to speak with Aras Kargo customer service.
You need the Aras Kargo tracking number to use any Aras Kargo online tracking tool. This code is usually provided the moment the shipment is registered in the system. Most online shoppers receive this information through an automated email or a text message from the seller.
If you bought an item online, check your order confirmation page or shipping notice. It is important to understand the tracking number and order number difference because only the tracking number works in the search bar. You can also find this code on the physical receipt or waybill if you sent the package yourself from a branch.
The Aras Kargo tracking number consists of 12 or 13 digits without any letters, though some international formats may vary.
When you enter these numbers for Aras Kargo tracking, ensure you do not include any spaces or extra symbols. This code is unique to your specific shipment and links to all the delivery details, including the sender name and the destination address.
Sometimes you might find the Aras Kargo tracking number not working when you try to check your parcel. This usually happens if the seller has just created the label but the courier has not scanned the box yet. It can take a few hours for the digits to show up in the electronic commercial shipment records.
If your parcel cannot be found, double check every digit you entered. Typing errors are a common reason for tracking failures. If the number is correct but still shows no data after 24 hours, you should reach out to the sender to verify the information.
The Aras Kargo shipping status does not update every minute. The system refreshes when the package reaches a new logistics hub or a distribution center. You might see the same status for several hours while the item is moving between cities on a truck.
There are times when the status of your package hasn't changed in days. This often happens during weekends or public holidays in Turkey when sorting centers operate at a slower pace. If the status remains unchanged for more than three business days, it is a good idea to contact customer support.
Aras Kargo provides extensive coverage for domestic shipment tracking across all Turkish provinces. For local orders, you get very detailed updates as the item moves through the local network. This service is a major part of e-commerce logistics Turkey, helping millions of people receive their orders daily.
For Aras Kargo international shipping, the company works with global partners like Austrian Post. This allows you to follow your package even when it leaves Turkey. International parcel delivery may have fewer updates once the item enters customs, but you can still use the same tracking code to see when it reaches the destination country.
Aras Kargo delivery times in Turkey are usually 1–2 business days, depending on how far the shipment needs to travel and whether the destination is in a remote “mobile area.”
| Shipping Method | Delivery Time |
| Aras Standard | Typically 24 hours for distances under 600 km, and 48 hours for distances over 600 km. |
| Aras Günaydın (Morning) | Next working day by 10:00 AM for parcels handed in by 11:00 AM (where available). |
| Aras Uçak (Air) | 24-hour delivery on eligible routes (often up to 50 kg). |
Deliveries to rural or non-central locations may take longer than standard timelines, and international shipping times vary by destination and service type. For the most accurate estimate, use Aras Kargo’s rate calculator
If you have questions about a shipment delayed in transit or a lost package, Aras Kargo customer service can help. Before you call, make sure to have your tracking number and order details ready. This helps the agent find your information quickly and provide an accurate update.
| Contact Method | Details |
|---|---|
| Phone | 0 (216) 538 55 00 |
| Call Center | 444 25 52 (Monday-Friday: 8:30-18:00 / Saturday 8:30-18:00) |
| Email Address | araskargo@hs02.kep.tr |
| Social Media | Follow or message @araskargo on Twitter or facebook.com/araskargo. |
Choosing between the official website and a third party tool depends on your specific needs. The official portal provides direct access to local branch information and Aras Standart delivery details. It is the best choice if you need to find an Aras Kargo branch near me or use specific local services in Turkey. However, if your package is coming from another country, you might need a more global tool.
Ship24 offers a central place to follow items from many different couriers at once. This is very helpful for online shoppers who buy from various international stores. For businesses that need to follow many orders, using a shipment tracking API can help automate the process and keep all data in one system. While Aras Kargo provides deep data for Turkish courier services, Ship24 makes sure you do not lose sight of your parcel when it moves between different delivery companies.
Founded in 1989, Aras Kargo is one of Turkey’s major courier companies. They offer nationwide delivery services, international shipping, and a variety of options for individuals and businesses. The company is a partner of Österreichische Post and continues to expand its logistics network.
This section answers some of the most common questions you might have about your shipment. These answers help you understand what to do if you encounter issues with your delivery or need to change your shipping preferences.
You generally cannot track a package without the Aras Kargo waybill number. This unique code is the only way for the system to find your specific shipment in the database. If you do not have the number, check your email for a shipping confirmation or look at your order history on the website of the seller. You can also contact the sender to ask for the tracking details again.
The company typically delivers packages on Saturdays until the early afternoon. However, there are usually no delivery services on Sundays or during official public holidays in Turkey. If you are expecting a package over the weekend, check the Aras Kargo shipping status to see if it reached your local branch on Friday. Packages that do not arrive by Saturday afternoon will likely be delivered on the following Monday.
A transfer center is a large sorting facility where packages are grouped by their destination city. When your status shows this message, it means your parcel is being moved through the main logistics network. It is a normal part of the process and indicates the item is moving toward the correct distribution center. Once it leaves this facility, the next update usually shows the package arriving at a local branch.
You can change the delivery address by using the mobile app or by calling the customer service team. This change is usually only possible before the package is marked as out for delivery. You can also choose to redirect your item to one of the many smart lockers or collection points in the network. If the package is already with a courier, you may need to wait for a failed delivery attempt before you can request a new address.
If your package has not moved for several days and is past the estimated delivery date, it might be lost. You should immediately contact the customer support team at 444 25 52 to report the issue. Provide them with your Aras Kargo tracking number and the details of the shipment so they can start an investigation. In most cases, you should also contact the seller so they can assist you with a refund or a replacement item.